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Dolphy paper products, including paper towels and tissue papers, are designed to meet a variety of needs and preferences. Our paper products are crafted for durability, absorbency, and ease of use, making them perfect for bathrooms, kitchens, and public washroom areas. Dolphy offers an innovative range of paper towels and tissue papers, available in multiple sizes and styles to suit your requirements.
Choose Dolphy for high-quality, practical, and convenient paper towels and tissue papers.
Orders are dispatched from our Sydney and Melbourne warehouses within 1–2 business days of payment. Delivery times from Sydney:
Tracking is provided on dispatch. Remote postcodes may incur additional fees.
We offer a 30-day change-of-mind return on select unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return.
A restocking fee of 7–25% applies, plus return postage (unless approved otherwise). Customer-incurred postage costs are non-refundable without prior approval.
If your product arrives faulty or damaged, contact our support team with your order number, photos/videos of the fault, and the original packaging. Do not return items without a return authorisation.
12-month Australian warranty on this product unless noted otherwise. The warranty covers manufacturing defects under normal use.
The warranty does not cover:
To claim warranty: contact our support team with your order number, photos/videos of the fault, and a brief description. We will assess the claim and offer a replacement, repair, or refund as appropriate.
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A registered Australian business with real local support, transparent pricing, and fair returns.
