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The AllCare Cervical Pillow is expertly crafted to provide exceptional support for your neck and spine during sleep. Its innovative design features a central hollow that gently cradles your head and neck, making it ideal for back sleepers. This pillow is a standout in the AllCare comfort range, renowned for enhancing sleep quality.
For best results, place the pillow inside a standard pillowcase. It is machine washable and should be stored in a cool, dry place.
Orders are dispatched from our Sydney and Melbourne warehouses within 1–2 business days of payment. Delivery times from Sydney:
Tracking is provided on dispatch. Remote postcodes may incur additional fees.
We offer a 30-day change-of-mind return on select unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return.
A restocking fee of 7–25% applies, plus return postage (unless approved otherwise). Customer-incurred postage costs are non-refundable without prior approval.
If your product arrives faulty or damaged, contact our support team with your order number, photos/videos of the fault, and the original packaging. Do not return items without a return authorisation.
12-month Australian warranty on this product unless noted otherwise. The warranty covers manufacturing defects under normal use.
The warranty does not cover:
To claim warranty: contact our support team with your order number, photos/videos of the fault, and a brief description. We will assess the claim and offer a replacement, repair, or refund as appropriate.
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A registered Australian business with real local support, transparent pricing, and fair returns.
