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BodyAssist Deluxe Gel Pack with Strap and Bag - One Size01 / 3
Overview

Ultimate Comfort with the BodyAssist Deluxe Gel Pack

Discover the convenience of the BodyAssist Deluxe Gel Pack, designed for versatile use over all joints. This gel pack is perfect for both cold and heat therapy, ensuring maximum comfort and relief.

Features & Benefits

  • Adhesive strap allows for hands-free application anywhere on the body
  • Reusable and easy to store - keep in the freezer for quick access
  • Can be heated in the microwave or boiled in hot water
  • Dimensions: 130 x 250 mm

Usage Instructions

Cold Therapy: Freeze for at least 2.5 hours before use. Ideal for reducing swelling and pain.

Heat Therapy: Microwave for 10-20 seconds, adjusting as necessary for your microwave's power.

Warnings

Handle hot packs with care. Do not apply directly to skin without protection. Always monitor while heating to prevent overheating.

Conclusion

The BodyAssist Deluxe Gel Pack is your perfect companion for effective joint relief, whether you need soothing heat or cooling comfort.

Specifications

    Specifications will vary by product. Please refer to the product description above or contact us before ordering if you need a specific measurement.

    Shipping & Returns

    Shipping

    Orders are dispatched from our Sydney and Melbourne warehouses within 1–2 business days of payment. Delivery times from Sydney:

    • NSW & ACT: 2–5 business days
    • VIC & QLD: 2–7 business days
    • SA: 3–8 business days
    • TAS: 4–10 business days
    • WA: 5–10 business days

    Tracking is provided on dispatch. Remote postcodes may incur additional fees.

    30-day change-of-mind returns

    We offer a 30-day change-of-mind return on select unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return.

    A restocking fee of 7–25% applies, plus return postage (unless approved otherwise). Customer-incurred postage costs are non-refundable without prior approval.

    Faulty or damaged on arrival

    If your product arrives faulty or damaged, contact our support team with your order number, photos/videos of the fault, and the original packaging. Do not return items without a return authorisation.

    Warranty

    12-month Australian warranty on this product unless noted otherwise. The warranty covers manufacturing defects under normal use.

    The warranty does not cover:

    • Damage caused by misuse, incorrect installation, or modification.
    • Damage during delivery (claim under shipping policy instead).
    • Normal wear and tear.

    To claim warranty: contact our support team with your order number, photos/videos of the fault, and a brief description. We will assess the claim and offer a replacement, repair, or refund as appropriate.

    BUILT TO LAST

    Designed for Australian conditions

    Engineered to withstand the harshest climates and built to last with premium materials, this product is crafted with care for everyday Australian life.

    AUTOMATION

    Smart automation, set and forget

    Time-saving design with intuitive controls. Set it once and let it work for you, freeing up your time for what matters most.

    What customers say

    Reviews

    4.6
    ★★★★★
    Based on 274 verified reviews
    5★ 197
    4★ 49
    3★ 16
    2★ 5
    1★ 7
    Write a review
    Ethan J. Verified buyer · Canberra

    Genuinely happy with this deluxe gel pack with strap and...

    Bought the bodyassist deluxe gel pack with strap and bag - one size after comparing a few options. Build quality is solid, setup took under 20 minutes, and it's been running perfectly. Fast dispatch from Sydney — arrived in 8 days. Would recommend.

    Grace C. Verified buyer · Geelong

    Exactly what I needed

    This deluxe gel pack with strap and... does what it promises. Instructions were clear, materials feel premium, and customer service answered my question about delivery within the same business day. Recommend for anyone considering it.

    Lily P. Verified buyer · Darwin

    Good deluxe gel pack with strap and... — minor packaging issue

    The deluxe gel pack with strap and... itself is great. Packaging had a small dent on arrival but the item inside was fine. Took off one star for the box, not the product. Would still buy again.

    Still curious

    Frequently asked

    How fast will I receive my order?

    Orders are dispatched from our Sydney and Melbourne warehouses within 1–2 business days of payment. Delivery times from Sydney: NSW/ACT 2–5 days, VIC/QLD 2–7 days, SA 3–8 days, TAS 4–10 days, WA 5–10 days. Tracking is provided on dispatch.

    Can I return this if I change my mind?

    Yes — 30-day change-of-mind return on most unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return; a restocking fee 7–25% applies plus return postage.

    What warranty comes with my purchase?

    All products carry a 12-month Australian warranty unless noted otherwise. Warranty excludes misuse and delivery damage. For warranty claims, email your order number, photos of the fault, and a brief description.

    Which payment methods can I use?

    Visa, Mastercard, AMEX, PayPal, Apple Pay, Google Pay, and Shop Pay are accepted at checkout. All transactions are processed over a secure encrypted connection.

    Is this product genuine and Australian-stocked?

    Yes. Auzzi Store is a registered Australian business (ABN 79 670 758 782). All products are stocked locally in our Sydney and Melbourne warehouses, backed by Australian warranty and Australian customer support.

    How do I contact customer support?

    Visit our Contact page and our customer support team will respond within one business day.

    Why Aussies Shop With Auzzi

    A registered Australian business with real local support, transparent pricing, and fair returns.

    Australian Business
    ABN 79 670 758 782. Registered in Australia.
    Fast Australia-Wide Dispatch
    Ships fast from our Sydney + Melbourne warehouses.
    Secure SSL Checkout
    Card, PayPal, Apple Pay, Google Pay accepted.
    30-Day Returns
    Change-of-mind returns within 30 days.

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