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Wash and dry your hands with soap and water.
Sit or stand in a comfortable position. Many girls prefer to sit over the toilet.
Remove the tampon from the wrapper.
Hold the tampon at the string end making sure the string is pointing away from your body.
Gently slide the tampon in as far as it will go using your index finger. Slant it towards your lower back rather than directly upwards.
Wash your hands.
Removing:
Wash and dry your hands with soap and water.
Remove the used tampon by feeling around for the string and gently pulling on it.
Dispose of the used tampon by rolling it in paper and disposing of it in the bin. Never flush a tampon down the toilet.
Wash your hands.
You should change your tampon 3-6 times a day depending on your own individual needs. Also, a tampon should not be left in for more than 8 hours.
It is recommended to use the lowest absorbency tampon to suit your level of flow and for your own comfort.
Specifications will vary by product. Please refer to the product description above or contact us before ordering if you need a specific measurement.
Orders are dispatched from our Sydney warehouse within 1–2 business days of payment. Delivery times from Sydney:
Tracking is provided on dispatch. Remote postcodes may incur additional fees.
We offer a 30-day change-of-mind return on select unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return.
A restocking fee of 7–25% applies, plus return postage (unless approved otherwise). Customer-incurred postage costs are non-refundable without prior approval.
If your product arrives faulty or damaged, contact our support team with your order number, photos/videos of the fault, and the original packaging. Do not return items without a return authorisation.
12-month Australian warranty on this product unless noted otherwise. The warranty covers manufacturing defects under normal use.
The warranty does not cover:
To claim warranty: contact our support team with your order number, photos/videos of the fault, and a brief description. We will assess the claim and offer a replacement, repair, or refund as appropriate.
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A registered Australian business with real local support, transparent pricing, and fair returns.