DUIT

DU'IT Foot & Heel Balm Plus 20g with 25% Urea for Cracked Heels

Regular price $20.97
Regular price $29.36 Sale price $20.97
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General Information

Visible effects within 1 day, DU'IT Foot & Heel Balm Plus is an intensive dry foot and cracked heel balm cream containing 25% Urea that helps to repair and reduce cracked, dry heels.

DU'IT's foot and heel balm is clinically and dermatologically tested to effectively rehydrate, soften and protect feet, giving you soft, smooth and healthy feet.

Warnings

Always read the label. Follow the directions for use.

Ingredients

Aqua/Water/Eau, Urea, Dimethicone, Cetearyl Alcohol, Lactic Acid, Glyceryl Stearate, Cyclopentasiloxane, Ethylhexyl Palmitate, Stearyl Alcohol, PEG-100 Stearate, Methyl Gluceth-20, Sodium PCA, Tocopheryl Acetate, Tocopherol, Silica, PEG-20 Stearate, Triticum Vulgare (Wheat) Germ Oil, Glycerin, Camellia Sinesis (Green Tea) Leaf Extract, Ceteareth-20, Sodium Lactate, Sorbitan Laurate, Bisabolol, Lecithin, Polysorbate-20, Chamomilla Recutita (Matricaria) Flower Extract, Lauryl Pyrrolidone, Malic Acid, Sorbic Acid, Disodium EDTA, Geranium Maculatum Oil, Citrus Aurantium Bergamia (Bergamot) Fruit Oil, Cananga Odorata Flower Oil, Backhousia Citriodora (Lemon Myrtle) Leaf Oil, Leptospermum Petersonii (Lemon Tea Tree) Oil, Benzyl Alcohol, Benzoic Acid, Parfum (Fragrance).

Contains 25% Urea, Vitamin E, Glycerin, Green Tea, Lemon Tea Tree, Bergamot and Lemon Myrtle extracts.

Directions

Apply to clean, dry skin 2 or 3 times daily and at bedtime for 7 days then as necessary. (For best results, cover the heel area at night with socks.) Do not apply to bleeding wounds or open skin. Discontinue use if irritation occurs. For external use only. Avoid contact with eyes.

Storage Temperature: Store below 25°C

Recyclable Packaging?: Yes

At Auzzi Store, we stand by our commitment to quality and service, offering a 12-month warranty on all products unless otherwise noted, with some items featuring extended warranties as specified in their listings. This warranty excludes damages from misuse or delivery.

For warranty claims or issues with faulty/damaged items received during transit, please email us your order number, photos/videos of the fault (and original packaging if applicable), and any missing parts circled in the manual.

We’ll assess each case individually to determine whether to send replacements, issue a refund, or replace the product. Do not return items unless we provide a return authorisation, and note that customer-incurred postage costs are non-refundable without approval.

Change of Mind and Missing Parts

We offer a 14-day change of mind refund on select unopened products in original packaging (excluding health/safety items or bulk purchases).

Email us within 14 days of delivery with photos/videos and your reason for return, but don’t ship it back without our guidance.

Refunds deduct a 7-25% restocking fee and return postage (if applicable), with return-to-sender refunds processed after warehouse receipt.

For missing or damaged parts within the 12-month warranty, email us your order number, manual with issues marked, photos/videos, and a brief explanation.

We’ll decide on replacement parts, refunds, or product replacement, providing a return label if needed, no returns without our instruction, and postage costs are only refunded with approval.

Shipping Guide - Seamless Delivery of Your Orders

Orders are generally shipped from our distribution center in Melbourne within the 1 to 2 working days after full payment has been received. Auzzi Store collaborates with leading courier partners, including Australia Post, Aramex, Allied Express, Toll, and Hunter Express, to ensure efficient and cost-effective deliveries. Estimated delivery times vary by location, ranging from 3-5 working days in VIC to 7-10 working days for QLD, NT, WA, and TAS.

In some cases, parcels may be returned to us due to inaccurate addresses, unsuccessful delivery attempts, or refusal by the recipient. If a parcel is returned, our customer service team will contact you to arrange re-delivery, which may incur additional costs. For failed deliveries via Australia Post, a collection notice will be left in your mailbox, while Aramex and Allied Express will schedule deliveries in advance. To prevent rejected shipments, please ensure gift recipients are aware of their package arrival. Additionally, certain remote postcodes may not be serviceable, and extra shipping fees may apply. If your item has not arrived within ten business days, please contact our support team for assistance. While we cannot guarantee specific delivery dates, we will communicate any unforeseen delays and offer solutions, such as replacements or refunds, if necessary.

To maintain an efficient dispatch process, self-pickup and third-party courier arrangements are not available at our warehouse. In the event of significant delivery delays, we will initiate an enquiry with our courier partners, which may take up to two business days. If no resolution is provided within that timeframe, we will offer alternative options, including refunds or replacements.

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