BUILT TO LAST
Designed for Australian conditions
Engineered to withstand the harshest climates and built to last with premium materials, this product is crafted with care for everyday Australian life.
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Scientifically formulated for oily, combination, blemish, and acne-prone skin, this gel cleanser effectively removes impurities while maintaining your skin's natural balance.
Apply to clean, wet skin and gently rub in a circular motion. Rinse thoroughly with warm water and pat skin dry. Follow with QV Face Oil-Free Moisturiser for 24-hour hydration.
For external use only. Avoid contact with eyes. If lather enters eyes, flush well with water. Discontinue use if irritation occurs. Store below 30°C.
Specifications will vary by product. Please refer to the product description above or contact us before ordering if you need a specific measurement.
Orders are dispatched from our Sydney and Melbourne warehouses within 1–2 business days of payment. Delivery times from Sydney:
Tracking is provided on dispatch. Remote postcodes may incur additional fees.
We offer a 30-day change-of-mind return on select unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return.
A restocking fee of 7–25% applies, plus return postage (unless approved otherwise). Customer-incurred postage costs are non-refundable without prior approval.
If your product arrives faulty or damaged, contact our support team with your order number, photos/videos of the fault, and the original packaging. Do not return items without a return authorisation.
12-month Australian warranty on this product unless noted otherwise. The warranty covers manufacturing defects under normal use.
The warranty does not cover:
To claim warranty: contact our support team with your order number, photos/videos of the fault, and a brief description. We will assess the claim and offer a replacement, repair, or refund as appropriate.
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A registered Australian business with real local support, transparent pricing, and fair returns.