BUILT TO LAST
Designed for Australian conditions
Engineered to withstand the harshest climates and built to last with premium materials, this product is crafted with care for everyday Australian life.
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Centralise and strengthen your home security with the Eufy S380 HomeBase 3, designed to provide smart device integration, expandable local storage and AI-powered facial recognition. With secure data handling and more organised event management, it helps bring greater control and convenience to your security system.
Smarter centralised security
HomeBase 3 acts as the hub for your Eufy security setup, bringing compatible devices together while improving alert accuracy and event organisation.
Subscription-free expandable storage
With built-in storage that can be expanded significantly, it helps keep more recordings locally without recurring cloud fees.
AI features with better privacy control
Facial recognition, self-learning alerts and strong encryption support a more intelligent and private home monitoring experience.
Specifications will vary by product. Please refer to the product description above or contact us before ordering if you need a specific measurement.
Orders are dispatched from our Sydney and Melbourne warehouses within 1–2 business days of payment. Delivery times from Sydney:
Tracking is provided on dispatch. Remote postcodes may incur additional fees.
We offer a 30-day change-of-mind return on select unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return.
A restocking fee of 7–25% applies, plus return postage (unless approved otherwise). Customer-incurred postage costs are non-refundable without prior approval.
If your product arrives faulty or damaged, contact our support team with your order number, photos/videos of the fault, and the original packaging. Do not return items without a return authorisation.
12-month Australian warranty on this product unless noted otherwise. The warranty covers manufacturing defects under normal use.
The warranty does not cover:
To claim warranty: contact our support team with your order number, photos/videos of the fault, and a brief description. We will assess the claim and offer a replacement, repair, or refund as appropriate.
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A registered Australian business with real local support, transparent pricing, and fair returns.