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Designed for Australian conditions
Engineered to withstand the harshest climates and built to last with premium materials, this product is crafted with care for everyday Australian life.
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The Eufy Security Video Smart Lock E330 combines a 2K video doorbell with a smart lock for secure access and real-time monitoring. It features AI motion detection and fingerprint unlocking for enhanced convenience and safety.
Triple-layered security in one device
The Video Smart Lock E330 combines advanced fingerprint recognition, a 2K HD camera with an f/1.6 lens, and a video doorbell into one compact device. It offers crystal-clear visuals day and night, putting complete control of your front door at your fingertips.
Multiple unlock methods
Unlock your door effortlessly using your fingerprint, the eufy Security app, Alexa or Google Assistant voice commands, the keypad, or a traditional key. The high-performance chip and slim fingerprint sensor ensure quick and reliable access every time.
Control your lock remotely at anytime
Manage your front door from anywhere with the eufy Security app, which lets you monitor visitors through the video doorbell camera. Stay updated with real-time notifications and control access remotely for complete convenience.
Long-lasting battery life
The built-in 10,000mAh rechargeable battery powers all features of the smart lock, eliminating the need for frequent battery replacements. Enjoy hassle-free operation with extended battery life.
Specifications will vary by product. Please refer to the product description above or contact us before ordering if you need a specific measurement.
Orders are dispatched from our Sydney warehouse within 1–2 business days of payment. Delivery times from Sydney:
Tracking is provided on dispatch. Remote postcodes may incur additional fees.
We offer a 30-day change-of-mind return on select unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return.
A restocking fee of 7–25% applies, plus return postage (unless approved otherwise). Customer-incurred postage costs are non-refundable without prior approval.
If your product arrives faulty or damaged, contact our support team with your order number, photos/videos of the fault, and the original packaging. Do not return items without a return authorisation.
12-month Australian warranty on this product unless noted otherwise. The warranty covers manufacturing defects under normal use.
The warranty does not cover:
To claim warranty: contact our support team with your order number, photos/videos of the fault, and a brief description. We will assess the claim and offer a replacement, repair, or refund as appropriate.
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A registered Australian business with real local support, transparent pricing, and fair returns.