• Dimensions 181 x 70 x 96cm Size Headset 44 x 30 x 22.3mm | Handlebar: 22.2 x 31.8 x 640mm | Stem: 31.8 x 28.6 x 42mm Tyres 27.5" x 1.95" Weight 23.5kg Type LED display Colour Black Brake Lever Side Tektro & Alloy, 3 finger aluminum lever Brake System Hydraulic disc brakes (160mm rotor) Cassette Size 14T/16T/18T/20T/22T/24T/28T Crankset 170mm crank Derailleur Rear: Shimano, RD-TZ500 & TZ-Series Features FM, A24.5-B73-C27, 124.5 (Bottom Bracket) & PH-XLM (Rims) Freewheel Threaded freewheel Gears Shimano SL-TX30-7 7-speed gear Hub Diameter (mm) 108 x 100 x 36mm Pedal JL, Plastic with ball & CPSC Seat PVC Seatpost Diameter Seatpost: 30.4 x 24 x 355mm | Distance: 50mm Sensor Type YL & Speed sensor Spokes PH-HUAJIU, 13G Suspension Fork Suntour, Semi-alloy suspension fork w/lock out Wheels Alloy hub, Double-wall alloy rims Chain PH-CHIYUAN, 1/2" x 3/32" x 114L Fork Material Semi-alloy Frame Aluminum alloy hardtail frame Battery 10.4 Ah Chain Speed 7 speed indexing chain Battery Type Battery cell Battery Voltage 36V Input Voltage 100 - 240V Motor Power 250W Motor Torque (Nm) 42Nm Motor Type Jiabo motor Output Current 2A Output Voltage 42V

Shipping

Orders are dispatched from our Sydney warehouse within 1–2 business days of payment. Delivery times from Sydney:

• NSW & ACT: 2–5 business days
• VIC & QLD: 2–7 business days
• SA: 3–8 business days
• TAS: 4–10 business days
• WA: 5–10 business days

Tracking is provided on dispatch. Remote postcodes may incur additional fees.

30-day change-of-mind returns

We offer a 30-day change-of-mind return on select unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return.

A restocking fee of 7–25% applies, plus return postage (unless approved otherwise). Customer-incurred postage costs are non-refundable without prior approval.

Faulty or damaged on arrival

If your product arrives faulty or damaged, contact our support team with your order number and photos or a video of the fault. You don’t need the original packaging to make a faulty-item claim. Do not return items without a return authorisation.

12-month Australian warranty on this product unless noted otherwise. The warranty covers manufacturing defects under normal use. This warranty is in addition to your rights under the Australian Consumer Law, which cannot be excluded and may apply beyond this period.

The warranty does not cover:

• Damage caused by misuse, incorrect installation, or modification.
• Damage during delivery (claim under shipping policy instead).
• Normal wear and tear.

To claim warranty: contact our support team with your order number, photos/videos of the fault, and a brief description. We will assess the claim and offer a replacement, repair, or refund as appropriate.