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Gourmia Soft Serve GSI1020 - Auzzistore01 / 9
Overview

Gourmia Soft Serve GSI1020 makes soft serve, frozen drinks and desserts with built in cooling convenience.

This Gourmia automatic soft serve ice cream and frozen drink maker includes a built in cooling system, removing the need to pre freeze a canister before use. It offers 6 one touch presets for soft serve, slush, cocktail, milkshake, frappe and sorbet, with texture control to customise consistency. A topping dispenser, topping warmer, cone holder, self clean rinse cycle and removable parts help make serving and clean up easier.

Features

  • Built in cooling system requires no pre freezing
  • 6 one touch presets for soft serve, slush, cocktail, milkshake, frappe and sorbet
  • Texture control lets you customise consistency
  • Keep cold function keeps desserts ready for up to 3 hours
  • Includes topping dispenser, topping warmer and cone holder

Specifications

  • Brand: Gourmia
  • Model Number: GSI1020
  • Colour: Black/Grey
  • Material: Plastic Stainless Steel
  • Dimensions: Product: D 430 x W 274 x H 397 mm; With Packaging: D 302 x W 473 x H 475 mm
  • Capacity: 2 Litre
  • Power Rating: 240W
  • Weight: Product: 11 kg; With Packaging: 14.15 kg
  • Country of Origin: China
Specifications
  • Brand Gourmia
  • Model Number GSI1020
  • Colour Black/Grey
  • Material Plastic Stainless Steel
  • Dimensions Product: D 430 x W 274 x H 397 mm; With Packaging: D 302 x W 473 x H 475 mm
  • Capacity 2 Litre
  • Power Rating 240W
  • Weight Product: 11 kg; With Packaging: 14.15 kg
  • Country of Origin China
Shipping & Returns

Shipping

Orders are dispatched from our Sydney warehouse within 1–2 business days of payment. Delivery times from Sydney:

  • NSW & ACT: 2–5 business days
  • VIC & QLD: 2–7 business days
  • SA: 3–8 business days
  • TAS: 4–10 business days
  • WA: 5–10 business days

Tracking is provided on dispatch. Remote postcodes may incur additional fees.

30-day change-of-mind returns

We offer a 30-day change-of-mind return on select unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return.

A restocking fee of 7–25% applies, plus return postage (unless approved otherwise). Customer-incurred postage costs are non-refundable without prior approval.

Faulty or damaged on arrival

If your product arrives faulty or damaged, contact our support team with your order number and photos or a video of the fault. You don’t need the original packaging to make a faulty-item claim. Do not return items without a return authorisation.

Warranty

12-month Australian warranty on this product unless noted otherwise. The warranty covers manufacturing defects under normal use. This warranty is in addition to your rights under the Australian Consumer Law, which cannot be excluded and may apply beyond this period.

The warranty does not cover:

  • Damage caused by misuse, incorrect installation, or modification.
  • Damage during delivery (claim under shipping policy instead).
  • Normal wear and tear.

To claim warranty: contact our support team with your order number, photos/videos of the fault, and a brief description. We will assess the claim and offer a replacement, repair, or refund as appropriate.

Gourmia Soft Serve Maker GSI1020 Capacity 2L 240W Black Grey Easy Use

BUILT TO LAST

Designed for Australian conditions

Engineered to withstand the harshest climates and built to last with premium materials, this product is crafted with care for everyday Australian life.

Gourmia Soft Serve Maker GSI1020 Capacity 2L 240W Black Grey Easy Use

AUTOMATION

Smart automation, set and forget

Time-saving design with intuitive controls. Set it once and let it work for you, freeing up your time for what matters most.

Gourmia Soft Serve Maker GSI1020 Capacity 2L 240W Black Grey Easy Use

AUSSIE SUPPORT

Backed by genuine Australian support

Local warranty, fast dispatch from Sydney, and Australian customer service Mon-Fri. We are a real business with real people, just a phone call away.

What customers say

Reviews

4.5
★★★★★
Based on 151 verified reviews
5★ 108
4★ 27
3★ 9
2★ 3
1★ 4
Write a review
Mia H. Verified buyer · Hobart

Genuinely happy with this soft serve maker gsi1020 capacity 2l...

Bought the gourmia soft serve maker gsi1020 capacity 2l 240w black grey easy use after comparing a few options. Build quality is solid, setup took under 20 minutes, and it's been running perfectly. Fast dispatch from Sydney — arrived in 9 days. Would recommend.

Grace R. Verified buyer · Geelong

Exactly what I needed

This soft serve maker gsi1020 capacity 2l... does what it promises. Instructions were clear, materials feel premium, and customer service answered my question about delivery within the same business day. Recommend for anyone considering it.

Mia C. Verified buyer · Newcastle

Good soft serve maker gsi1020 capacity 2l... — minor packaging issue

The soft serve maker gsi1020 capacity 2l... itself is great. Packaging had a small dent on arrival but the item inside was fine. Took off one star for the box, not the product. Would still buy again.

Still curious

Frequently asked

How fast will I receive my order?

Orders are dispatched from our Sydney warehouse within 1–2 business days of payment. Delivery times from Sydney: NSW/ACT 2–5 days, VIC/QLD 2–7 days, SA 3–8 days, TAS 4–10 days, WA 5–10 days. Tracking is provided on dispatch.

Can I return this if I change my mind?

Yes — 30-day change-of-mind return on most unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return; a restocking fee 7–25% applies plus return postage.

What warranty comes with my purchase?

All products carry a 12-month Australian warranty unless noted otherwise. Warranty excludes misuse and delivery damage. This warranty is in addition to your rights under the Australian Consumer Law, which cannot be excluded and may apply beyond this period. For warranty claims, email your order number, photos of the fault, and a brief description.

Which payment methods can I use?

Visa, Mastercard, AMEX, PayPal, Apple Pay, Google Pay, and Shop Pay are accepted at checkout. All transactions are processed over a secure encrypted connection.

Is this product genuine and Australian-stocked?

Yes. Auzzi Store is a registered Australian business (ABN 79 670 758 782). All products are stocked locally in our Sydney warehouse, backed by Australian warranty and Australian customer support.

How do I contact customer support?

Visit our Contact page and our customer support team will respond within one business day.

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Why Aussies Shop With Auzzi

A registered Australian business with real local support, transparent pricing, and fair returns.

Australian Business
ABN 79 670 758 782. Registered in Australia.
Fast Australia-Wide Dispatch
Ships fast from our Sydney warehouse.
Secure SSL Checkout
Card, PayPal, Apple Pay, Google Pay accepted.
30-Day Returns
Change-of-mind returns within 30 days.

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