BUILT TO LAST
Designed for Australian conditions
Engineered to withstand the harshest climates and built to last with premium materials, this product is crafted with care for everyday Australian life.
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Gourmia Soft Serve GSI1020 makes soft serve, frozen drinks and desserts with built in cooling convenience.
This Gourmia automatic soft serve ice cream and frozen drink maker includes a built in cooling system, removing the need to pre freeze a canister before use. It offers 6 one touch presets for soft serve, slush, cocktail, milkshake, frappe and sorbet, with texture control to customise consistency. A topping dispenser, topping warmer, cone holder, self clean rinse cycle and removable parts help make serving and clean up easier.
Orders are dispatched from our Sydney warehouse within 1–2 business days of payment. Delivery times from Sydney:
Tracking is provided on dispatch. Remote postcodes may incur additional fees.
We offer a 30-day change-of-mind return on select unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return.
A restocking fee of 7–25% applies, plus return postage (unless approved otherwise). Customer-incurred postage costs are non-refundable without prior approval.
If your product arrives faulty or damaged, contact our support team with your order number, photos/videos of the fault, and the original packaging. Do not return items without a return authorisation.
12-month Australian warranty on this product unless noted otherwise. The warranty covers manufacturing defects under normal use.
The warranty does not cover:
To claim warranty: contact our support team with your order number, photos/videos of the fault, and a brief description. We will assess the claim and offer a replacement, repair, or refund as appropriate.
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A registered Australian business with real local support, transparent pricing, and fair returns.