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Designed for Australian conditions
Engineered to withstand the harshest climates and built to last with premium materials, this product is crafted with care for everyday Australian life.
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Grandpawpaw Pawpaw Ointment 6 x 25g helps moisturise and soothe dry, chapped or irritated skin.
Grandpawpaw Pawpaw Ointment combines paw paw fruit extract with a soothing base that includes manuka honey 20+, sunflower seed oil, beeswax and lanolin. The thick, non sticky salve is designed for dry or cracked lips, skin and heels as needed. It is naturally free from parabens, sulphates, silicones, artificial colours, triethanolamine and propylene glycol. Always read the label and follow the directions for use.
Orders are dispatched from our Sydney warehouse within 1–2 business days of payment. Delivery times from Sydney:
Tracking is provided on dispatch. Remote postcodes may incur additional fees.
We offer a 30-day change-of-mind return on select unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return.
A restocking fee of 7–25% applies, plus return postage (unless approved otherwise). Customer-incurred postage costs are non-refundable without prior approval.
If your product arrives faulty or damaged, contact our support team with your order number, photos/videos of the fault, and the original packaging. Do not return items without a return authorisation.
12-month Australian warranty on this product unless noted otherwise. The warranty covers manufacturing defects under normal use.
The warranty does not cover:
To claim warranty: contact our support team with your order number, photos/videos of the fault, and a brief description. We will assess the claim and offer a replacement, repair, or refund as appropriate.
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A registered Australian business with real local support, transparent pricing, and fair returns.