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Kogan Heated Neck and Shoulder Massager01 / 13
Overview

Experience the pinnacle of home relaxation with the Kogan™ Neck and Shoulder Massager, expertly designed to combine soothing warmth with deep shiatsu massage, offering unparalleled tension relief.

  • Neck and Shoulder Massage. Eases tension and stiffness.
  • 2 Modes. Vitality or Relaxation modes to match your mood and needs.
  • Adjustable Speed. Customise your massage intensity.
  • Built-in Heating. Soothes muscles and improves circulation.
  • Automatic 10-minute Timer. For worry-free relaxation.
  • 80 Minutes of Battery Life. With easy and universal USB-C charging.
  • Cordless and Portable. Freedom to relax anywhere
  • Included Remote Control. For effortless adjustments.

Targeted relief, tailored for you

Enjoy a deeply soothing massage that specifically targets the neck and shoulders, providing relief where it’s needed most. Whether it’s the end of a long day or a mid-day refresh, this massager delivers the ultimate relief and relaxation without the constraint of power outlets or tangled cords. Embrace the freedom of soothing therapy on your terms, anytime and anywhere.

Customisable comfort at your fingertips

With two modes and adjustable speed settings, this massager caters to every need and preference. Whether you’re seeking rejuvenation after a long day or gentle relaxation to ease into the evening, this Kogan massager adapts to you.

The ultimate stress relief with heat therapy

Embrace the therapeutic warmth and precise massage techniques designed to significantly reduce stress and anxiety. The added heat function penetrates deeply into muscles, enhancing circulation and providing a deeper level of muscle relaxation, making each session a customised path to comfort.

Safe and convenient

The automatic 10-minute timer ensures a safe, optimal massage duration. Its USB-C rechargeable battery ensures you’re never left without the comfort you crave, while the remote control allows you to effortlessly switch between settings, ensuring your relaxation routine is as seamless as it is soothing.

Specifications

    Specifications will vary by product. Please refer to the product description above or contact us before ordering if you need a specific measurement.

    Shipping & Returns

    Shipping

    Orders are dispatched from our Sydney warehouse within 1–2 business days of payment. Delivery times from Sydney:

    • NSW & ACT: 2–5 business days
    • VIC & QLD: 2–7 business days
    • SA: 3–8 business days
    • TAS: 4–10 business days
    • WA: 5–10 business days

    Tracking is provided on dispatch. Remote postcodes may incur additional fees.

    30-day change-of-mind returns

    We offer a 30-day change-of-mind return on select unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return.

    A restocking fee of 7–25% applies, plus return postage (unless approved otherwise). Customer-incurred postage costs are non-refundable without prior approval.

    Faulty or damaged on arrival

    If your product arrives faulty or damaged, contact our support team with your order number, photos/videos of the fault, and the original packaging. Do not return items without a return authorisation.

    Warranty

    12-month Australian warranty on this product unless noted otherwise. The warranty covers manufacturing defects under normal use.

    The warranty does not cover:

    • Damage caused by misuse, incorrect installation, or modification.
    • Damage during delivery (claim under shipping policy instead).
    • Normal wear and tear.

    To claim warranty: contact our support team with your order number, photos/videos of the fault, and a brief description. We will assess the claim and offer a replacement, repair, or refund as appropriate.

    Neck and Shoulder Massager with Heat, 2 Modes, Cordless & Remote Control

    BUILT TO LAST

    Designed for Australian conditions

    Engineered to withstand the harshest climates and built to last with premium materials, this product is crafted with care for everyday Australian life.

    Neck and Shoulder Massager with Heat, 2 Modes, Cordless & Remote Control

    AUTOMATION

    Smart automation, set and forget

    Time-saving design with intuitive controls. Set it once and let it work for you, freeing up your time for what matters most.

    Neck and Shoulder Massager with Heat, 2 Modes, Cordless & Remote Control

    AUSSIE SUPPORT

    Backed by genuine Australian support

    Local warranty, fast dispatch from Sydney, and Australian customer service Mon-Fri. We are a real business with real people, just a phone call away.

    What customers say

    Reviews

    4.5
    ★★★★★
    Based on 379 verified reviews
    5★ 272
    4★ 68
    3★ 22
    2★ 7
    1★ 10
    Write a review
    Ruby H. Verified buyer · Adelaide

    Genuinely happy with this neck and shoulder massager with heat,...

    Bought the neck and shoulder massager with heat, 2 modes, cordless & remote control after comparing a few options. Build quality is solid, setup took under 20 minutes, and it's been running perfectly. Fast dispatch from Sydney — arrived in 15 days. Would recommend.

    Noah G. Verified buyer · Wollongong

    Exactly what I needed

    This neck and shoulder massager with heat,... does what it promises. Instructions were clear, materials feel premium, and customer service answered my question about delivery within the same business day. Recommend for anyone considering it.

    Ava M. Verified buyer · Gold Coast

    Good neck and shoulder massager with heat,... — minor packaging issue

    The neck and shoulder massager with heat,... itself is great. Packaging had a small dent on arrival but the item inside was fine. Took off one star for the box, not the product. Would still buy again.

    Still curious

    Frequently asked

    How fast will I receive my order?

    Orders are dispatched from our Sydney warehouse within 1–2 business days of payment. Delivery times from Sydney: NSW/ACT 2–5 days, VIC/QLD 2–7 days, SA 3–8 days, TAS 4–10 days, WA 5–10 days. Tracking is provided on dispatch.

    Can I return this if I change my mind?

    Yes — 30-day change-of-mind return on most unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return; a restocking fee 7–25% applies plus return postage.

    What warranty comes with my purchase?

    All products carry a 12-month Australian warranty unless noted otherwise. Warranty excludes misuse and delivery damage. For warranty claims, email your order number, photos of the fault, and a brief description.

    Which payment methods can I use?

    Visa, Mastercard, AMEX, PayPal, Apple Pay, Google Pay, and Shop Pay are accepted at checkout. All transactions are processed over a secure encrypted connection.

    Is this product genuine and Australian-stocked?

    Yes. Auzzi Store is a registered Australian business (ABN 79 670 758 782). All products are stocked locally in our Sydney warehouse, backed by Australian warranty and Australian customer support.

    How do I contact customer support?

    Visit our Contact page and our customer support team will respond within one business day.

    Why Aussies Shop With Auzzi

    A registered Australian business with real local support, transparent pricing, and fair returns.

    Australian Business
    ABN 79 670 758 782. Registered in Australia.
    Fast Australia-Wide Dispatch
    Ships fast from our Sydney warehouse.
    Secure SSL Checkout
    Card, PayPal, Apple Pay, Google Pay accepted.
    30-Day Returns
    Change-of-mind returns within 30 days.

    🎄 Happy Holidays from Auzzi Store! Enjoy unbeatable deals this Christmas season! 🎁