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Kogan Heated Shiatsu Neck and Back Massage Pillow - Auzzistore01 / 8
Overview

Kogan™ Heated Shiatsu Neck and Back Massage Pillow

Experience professional-level muscle relief at home with the Kogan™ Heated Shiatsu Massage Pillow. Designed for deep muscle relaxation, this versatile massager targets neck, back, thighs, and calves, bringing comfort and relief without the high cost of spa treatments.

Key Features

  • Shiatsu massage nodes: Mimic expert hands to relieve knots and deep muscle tension.
  • Three adjustable speeds: Fine-tune intensity from gentle to deep-tissue relief.
  • Dual heat levels: Boost circulation and relax tight muscles with two heat settings.
  • Two rotation directions: Customize massage flow with clockwise or counter-clockwise rotation.
  • Ergonomic design: Fits comfortably on neck, back, thighs, or calves for versatile use.
  • Adjustable strap: Secures the pillow firmly to your chair for hands-free relaxation.
  • 15-minute auto shut-off: Ensures safe sessions with overheat protection.
  • Effortless remote control: Easily switch modes, speeds, or heat levels with the included remote.

Deep Muscle Relief with Advanced Shiatsu Technology

Target neck and back tension with advanced Shiatsu nodes that mimic professional massage techniques. The deep-kneading motion helps ease tightness and release stubborn knots, making it ideal after long hours at a desk or a busy day on your feet.

Customizable Intensity and Heat

Select from three adjustable speeds to match your comfort level—gentle for relaxation or stronger for deeper relief. Activate one of two heat levels to warm muscles, improve circulation, and enhance relaxation during your massage session.

Smart Rotation for Optimal Results

Switch effortlessly between clockwise and counter-clockwise rotation to focus on areas with the most tension. Personalize your massage flow to suit your body's needs.

Designed for Comfort and Convenience

The contoured design comfortably fits neck, back, thighs, or calves. The adjustable strap keeps the massager securely in place on your chair, allowing you to sit back and relax hands-free.

Safety and Ease of Use

Enjoy peace of mind with overheat protection and a 15-minute auto shut-off timer. The included remote control makes adjusting speed, direction, heat, or timer simple and quick.

Product Specifications

  • Dimensions: 32 x 10 x 38cm
  • Weight: 1.3kg
  • Handle/Strap Type: Adjustable strap
  • Massage Mechanism: Advanced Shiatsu massage nodes
  • Overheat Safety Protection: Yes
  • Remote Control: Yes
  • Heat Function: 2 heat levels
  • Timer: 15 minutes
  • Auto Off: Yes
  • Material: PU & Mesh
  • Max Temperature: 32°C
  • Speed Levels: 3
  • Suitable for: Neck, Back, Thighs & Calves
  • Type: Massager Pillow
  • Current: 0.8A
  • Power Supply: 100-240V, 50/60Hz
  • Voltage: 12V, 2.5A
  • Wattage: 30W

Relax and Rejuvenate Anytime

Enjoy targeted muscle relief with the Kogan™ Heated Shiatsu Neck and Back Massage Pillow. Its ergonomic design, customizable features, and safety protections make it the perfect addition to your relaxation routine.

Specifications

Dimensions 32 x 10 x 38cm
Weight 1.3kg
Handle/Strap Type Adjustable strap
Massage Mechanism Advanced Shiatsu massage nodes
Overheat Safety Protection Yes
Remote Control Yes
Heat Function 2 heat levels
Timer Yes (15mins)
Auto Off Yes
Material PU & Mesh
Max. Temperature 32°
Speed Levels 3
Suitable for Neck, Back, Thighs & Calves
Type Massager Pillow
Current 0.8A
Power Supply 100-240V, 50/60Hz
Voltage 12V, 2.5A
Wattage 30W
Specifications

    Specifications will vary by product. Please refer to the product description above or contact us before ordering if you need a specific measurement.

    Shipping & Returns

    Shipping

    Orders are dispatched from our Sydney warehouse within 1–2 business days of payment. Delivery times from Sydney:

    • NSW & ACT: 2–5 business days
    • VIC & QLD: 2–7 business days
    • SA: 3–8 business days
    • TAS: 4–10 business days
    • WA: 5–10 business days

    Tracking is provided on dispatch. Remote postcodes may incur additional fees.

    30-day change-of-mind returns

    We offer a 30-day change-of-mind return on select unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return.

    A restocking fee of 7–25% applies, plus return postage (unless approved otherwise). Customer-incurred postage costs are non-refundable without prior approval.

    Faulty or damaged on arrival

    If your product arrives faulty or damaged, contact our support team with your order number and photos or a video of the fault. You don’t need the original packaging to make a faulty-item claim. Do not return items without a return authorisation.

    Warranty

    12-month Australian warranty on this product unless noted otherwise. The warranty covers manufacturing defects under normal use. This warranty is in addition to your rights under the Australian Consumer Law, which cannot be excluded and may apply beyond this period.

    The warranty does not cover:

    • Damage caused by misuse, incorrect installation, or modification.
    • Damage during delivery (claim under shipping policy instead).
    • Normal wear and tear.

    To claim warranty: contact our support team with your order number, photos/videos of the fault, and a brief description. We will assess the claim and offer a replacement, repair, or refund as appropriate.

    Kogan Heated Shiatsu Neck and Back Massage Pillow

    BUILT TO LAST

    Designed for Australian conditions

    Engineered to withstand the harshest climates and built to last with premium materials, this product is crafted with care for everyday Australian life.

    Kogan Heated Shiatsu Neck and Back Massage Pillow

    AUTOMATION

    Smart automation, set and forget

    Time-saving design with intuitive controls. Set it once and let it work for you, freeing up your time for what matters most.

    Kogan Heated Shiatsu Neck and Back Massage Pillow

    AUSSIE SUPPORT

    Backed by genuine Australian support

    Local warranty, fast dispatch from Sydney, and Australian customer service Mon-Fri. We are a real business with real people, just a phone call away.

    What customers say

    Reviews

    4.6
    ★★★★★
    Based on 294 verified reviews
    5★ 211
    4★ 52
    3★ 17
    2★ 5
    1★ 9
    Write a review
    Ethan P. Verified buyer · Canberra

    Genuinely happy with this heated shiatsu neck and back massage...

    Bought the kogan heated shiatsu neck and back massage pillow after comparing a few options. Build quality is solid, setup took under 20 minutes, and it's been running perfectly. Fast dispatch from Sydney — arrived in 12 days. Would recommend.

    Jack T. Verified buyer · Geelong

    Exactly what I needed

    This heated shiatsu neck and back massage... does what it promises. Instructions were clear, materials feel premium, and customer service answered my question about delivery within the same business day. Recommend for anyone considering it.

    Tom B. Verified buyer · Brisbane

    Good heated shiatsu neck and back massage... — minor packaging issue

    The heated shiatsu neck and back massage... itself is great. Packaging had a small dent on arrival but the item inside was fine. Took off one star for the box, not the product. Would still buy again.

    Still curious

    Frequently asked

    How fast will I receive my order?

    Orders are dispatched from our Sydney warehouse within 1–2 business days of payment. Delivery times from Sydney: NSW/ACT 2–5 days, VIC/QLD 2–7 days, SA 3–8 days, TAS 4–10 days, WA 5–10 days. Tracking is provided on dispatch.

    Can I return this if I change my mind?

    Yes — 30-day change-of-mind return on most unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return; a restocking fee 7–25% applies plus return postage.

    What warranty comes with my purchase?

    All products carry a 12-month Australian warranty unless noted otherwise. Warranty excludes misuse and delivery damage. This warranty is in addition to your rights under the Australian Consumer Law, which cannot be excluded and may apply beyond this period. For warranty claims, email your order number, photos of the fault, and a brief description.

    Which payment methods can I use?

    Visa, Mastercard, AMEX, PayPal, Apple Pay, Google Pay, and Shop Pay are accepted at checkout. All transactions are processed over a secure encrypted connection.

    Is this product genuine and Australian-stocked?

    Yes. Auzzi Store is a registered Australian business (ABN 79 670 758 782). All products are stocked locally in our Sydney warehouse, backed by Australian warranty and Australian customer support.

    How do I contact customer support?

    Visit our Contact page and our customer support team will respond within one business day.

    Why Aussies Shop With Auzzi

    A registered Australian business with real local support, transparent pricing, and fair returns.

    Australian Business
    ABN 79 670 758 782. Registered in Australia.
    Fast Australia-Wide Dispatch
    Ships fast from our Sydney warehouse.
    Secure SSL Checkout
    Card, PayPal, Apple Pay, Google Pay accepted.
    30-Day Returns
    Change-of-mind returns within 30 days.

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