Order in the next 04h 23m for fast dispatch·Same-day from Sydney40,000+ Australian customers·Australian-owned & operated
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Ships from Sydney·Australian warranty·Local support
Overview
Get the most out of your Kogan™ MX12 Pro and MX10 Pro Cordless Stick Vacuum Cleaner with this powerful brush head – designed to deliver a deeper clean across both carpet and hard floors.
High torque roller brush. Effectively lifts dust, hair and debris.
Multi-surface compatibility. Ideal for both carpets and hard floors.
Clear viewing window. Spot and remove tangles with ease.
Durable construction. Built tough for frequent use.
Easy to install. Swap out in seconds for quick maintenance.
Deep cleaning power
Engineered with a high-torque roller brush, this accessory is built to tackle dust, debris and pet hair across a range of floor types. Whether you’re gliding over plush carpet or sweeping across timber or tile, each pass draws in more dirt for a visibly cleaner finish.
Built for ease and durability
The brush head features a clear window so you can quickly identify and remove tangles, helping keep your vacuum running smoothly. With a sturdy build and easy clip-in installation, it’s the ideal upgrade or replacement part for your MX12 Pro or MX10 Pro cordless stick vacuum.
Specifications
Specifications will vary by product. Please refer to the product description above or contact us before ordering if you need a specific measurement.
Shipping & Returns
Shipping
Orders are dispatched from our Sydney warehouse within 1–2 business days of payment. Delivery times from Sydney:
NSW & ACT: 2–5 business days
VIC & QLD: 2–7 business days
SA: 3–8 business days
TAS: 4–10 business days
WA: 5–10 business days
Tracking is provided on dispatch. Remote postcodes may incur additional fees.
30-day change-of-mind returns
We offer a 30-day change-of-mind return on select unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return.
A restocking fee of 7–25% applies, plus return postage (unless approved otherwise). Customer-incurred postage costs are non-refundable without prior approval.
Faulty or damaged on arrival
If your product arrives faulty or damaged, contact our support team with your order number and photos or a video of the fault. You don’t need the original packaging to make a faulty-item claim. Do not return items without a return authorisation.
Warranty
12-month Australian warranty on this product unless noted otherwise. The warranty covers manufacturing defects under normal use. This warranty is in addition to your rights under the Australian Consumer Law, which cannot be excluded and may apply beyond this period.
The warranty does not cover:
Damage caused by misuse, incorrect installation, or modification.
Damage during delivery (claim under shipping policy instead).
Normal wear and tear.
To claim warranty: contact our support team with your order number, photos/videos of the fault, and a brief description. We will assess the claim and offer a replacement, repair, or refund as appropriate.
Genuinely happy with this mx12 pro and mx10 pro cordless...
Bought the kogan mx12 pro and mx10 pro cordless stick vacuum cleaner brush after comparing a few options. Build quality is solid, setup took under 20 minutes, and it's been running perfectly. Fast dispatch from Sydney — arrived in 13 days. Would recommend.
MB
Max B.Verified buyer · Newcastle
Exactly what I needed
This mx12 pro and mx10 pro cordless... does what it promises. Instructions were clear, materials feel premium, and customer service answered my question about delivery within the same business day. Recommend for anyone considering it.
OS
Olivia S.Verified buyer · Geelong
Good mx12 pro and mx10 pro cordless... — minor packaging issue
The mx12 pro and mx10 pro cordless... itself is great. Packaging had a small dent on arrival but the item inside was fine. Took off one star for the box, not the product. Would still buy again.
Still curious
Frequently asked
How fast will I receive my order?
Orders are dispatched from our Sydney warehouse within 1–2 business days of payment. Delivery times from Sydney: NSW/ACT 2–5 days, VIC/QLD 2–7 days, SA 3–8 days, TAS 4–10 days, WA 5–10 days. Tracking is provided on dispatch.
Can I return this if I change my mind?
Yes — 30-day change-of-mind return on most unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return; a restocking fee 7–25% applies plus return postage.
What warranty comes with my purchase?
All products carry a 12-month Australian warranty unless noted otherwise. Warranty excludes misuse and delivery damage. This warranty is in addition to your rights under the Australian Consumer Law, which cannot be excluded and may apply beyond this period. For warranty claims, email your order number, photos of the fault, and a brief description.
Which payment methods can I use?
Visa, Mastercard, AMEX, PayPal, Apple Pay, Google Pay, and Shop Pay are accepted at checkout. All transactions are processed over a secure encrypted connection.
Is this product genuine and Australian-stocked?
Yes. Auzzi Store is a registered Australian business (ABN 79 670 758 782). All products are stocked locally in our Sydney warehouse, backed by Australian warranty and Australian customer support.
How do I contact customer support?
Visit our Contact page and our customer support team will respond within one business day.
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