Order in the next 04h 23m for fast dispatch·Same-day from Sydney40,000+ Australian customers·Australian-owned & operated
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Ships from Sydney·Australian warranty·Local support
Overview
Enjoy an amazing stay at Heartlake City's Grand Hotel!
Enjoy an amazing stay at Heartlake City’s Grand Hotel!
Have the vacation of a lifetime at the Grand Hotel in Heartlake City! As the cab pulls up in front of the hotel, help Andrea, Stephanie, and Olivia hand their luggage to Nate, the bellboy who is waiting for them with a trolley. Head through the revolving door and enter the glamorous hotel lobby under the amazing chandelier to start exploring. Collect the keys from Andrea’s aunt, Susan, at the check-in counter and pet the hotel cat. Take the elevator up to the second floor to find the rooms. Which will you choose, the double or the single? Check out the view from the balcony and freshen up in the shower before heading to the rooftop pool. Take a dip or relax in the sun lounger with a freshly made drink from the smoothie bar. Later on, enjoy cake and coffee at the hotel café or get an ice cream served on the terrace by the fountain outside. In the evening, give Andrea the chance to shine as she sings on the stage of the cosy hotel bar, accompanied by her friends on the jazz piano and saxaphone. Take the lift to the top floor, where Nate is spinning some tunes from the DJ booth, accompanied by his friendly dog. What will tomorrow hold? At this incredible hotel, there’s enough to keep them busy for the whole vacation! Includes 5 mini-doll figures: Andrea, Olivia, Stephanie, Susan, and Nate, plus a dog and a cat.
Includes 5 mini-doll figures: Andrea, Olivia, Stephanie, Susan and Nate, plus a dog and a cat
Three-story Hotel features a lobby, reception area, café, jazz bar, master bedroom, single bedroom, rooftop pool area, functioning elevator, outside dining area, fountain and a black cab
Hotel lobby features a revolving door, chandelier, reception desk with computer element, café and a jazz lounge with stage, grand piano, saxophone and microphone elements
Master bedroom features a double bed,vanity desk and a sliding door to the balcony
Single bedroom features a single bed, en-suite shower room, flat screen TV element and a sliding door to the balcony
Rooftop pool area features a swimming pool, juice bar, sun lounger, umbrella and a DJ booth
Black cab features turning wheels and an opening trunk
The outside dining area features a table, chairs and a food trolley
Accessory elements include a bellboy trolley, suitcases, drinks, glasses, bottles, cakes, ice cream, hairbrush, lipstick, perfume bottles, tables, chairs, flowers, room keys, speakers, 2 fences and a flag
Modular structure means you can rearrange the hotel however you wish
Build this gigantic hotel with all its amazing features and accessories to create your own vacation stories
Put your luggage in the trolley and check in at reception to get your room key
Push the lever to take the elevator up to the second and third floor
Grab a refreshing juice by the rooftop pool
Enjoy a cake fromthe hotel café outside by the fountain
Help Andrea put on an amazing jazz concert in the lobby
Hotel measures over 11” (30 cm) high, 12” (32 cm) wide and 6” (17 cm) deep
The black cab measures over 2” (7 cm) high, 4” (11 cm) long and 1” (5 cm) wide
Specifications
Specifications will vary by product. Please refer to the product description above or contact us before ordering if you need a specific measurement.
Shipping & Returns
Shipping
Orders are dispatched from our Sydney warehouse within 1–2 business days of payment. Delivery times from Sydney:
NSW & ACT: 2–5 business days
VIC & QLD: 2–7 business days
SA: 3–8 business days
TAS: 4–10 business days
WA: 5–10 business days
Tracking is provided on dispatch. Remote postcodes may incur additional fees.
30-day change-of-mind returns
We offer a 30-day change-of-mind return on select unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return.
A restocking fee of 7–25% applies, plus return postage (unless approved otherwise). Customer-incurred postage costs are non-refundable without prior approval.
Faulty or damaged on arrival
If your product arrives faulty or damaged, contact our support team with your order number, photos/videos of the fault, and the original packaging. Do not return items without a return authorisation.
Warranty
12-month Australian warranty on this product unless noted otherwise. The warranty covers manufacturing defects under normal use.
The warranty does not cover:
Damage caused by misuse, incorrect installation, or modification.
Damage during delivery (claim under shipping policy instead).
Normal wear and tear.
To claim warranty: contact our support team with your order number, photos/videos of the fault, and a brief description. We will assess the claim and offer a replacement, repair, or refund as appropriate.
BUILT TO LAST
Designed for Australian conditions
Engineered to withstand the harshest climates and built to last with premium materials, this product is crafted with care for everyday Australian life.
AUTOMATION
Smart automation, set and forget
Time-saving design with intuitive controls. Set it once and let it work for you, freeing up your time for what matters most.
AUSSIE SUPPORT
Backed by genuine Australian support
Local warranty, fast dispatch from Sydney, and Australian customer service Mon-Fri. We are a real business with real people, just a phone call away.
Genuinely happy with this 41101 heartlake grand hotel: build, play,...
Bought the lego 41101 heartlake grand hotel: build, play, & stay! after comparing a few options. Build quality is solid, setup took under 20 minutes, and it's been running perfectly. Fast dispatch from Sydney — arrived in 9 days. Would recommend.
OH
Olivia H.Verified buyer · Canberra
Exactly what I needed
This 41101 heartlake grand hotel: build, play,... does what it promises. Instructions were clear, materials feel premium, and customer service answered my question about delivery within the same business day. Recommend for anyone considering it.
BL
Ben L.Verified buyer · Darwin
Good 41101 heartlake grand hotel: build, play,... — minor packaging issue
The 41101 heartlake grand hotel: build, play,... itself is great. Packaging had a small dent on arrival but the item inside was fine. Took off one star for the box, not the product. Would still buy again.
Still curious
Frequently asked
How fast will I receive my order?
Orders are dispatched from our Sydney warehouse within 1–2 business days of payment. Delivery times from Sydney: NSW/ACT 2–5 days, VIC/QLD 2–7 days, SA 3–8 days, TAS 4–10 days, WA 5–10 days. Tracking is provided on dispatch.
Can I return this if I change my mind?
Yes — 30-day change-of-mind return on most unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return; a restocking fee 7–25% applies plus return postage.
What warranty comes with my purchase?
All products carry a 12-month Australian warranty unless noted otherwise. Warranty excludes misuse and delivery damage. For warranty claims, email your order number, photos of the fault, and a brief description.
Which payment methods can I use?
Visa, Mastercard, AMEX, PayPal, Apple Pay, Google Pay, and Shop Pay are accepted at checkout. All transactions are processed over a secure encrypted connection.
Is this product genuine and Australian-stocked?
Yes. Auzzi Store is a registered Australian business (ABN 79 670 758 782). All products are stocked locally in our Sydney warehouse, backed by Australian warranty and Australian customer support.
How do I contact customer support?
Visit our Contact page and our customer support team will respond within one business day.
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Why Aussies Shop With Auzzi
A registered Australian business with real local support, transparent pricing, and fair returns.
Australian Business
ABN 79 670 758 782. Registered in Australia.
Fast Australia-Wide Dispatch
Ships fast from our Sydney warehouse.
Secure SSL Checkout
Card, PayPal, Apple Pay, Google Pay accepted.
30-Day Returns
Change-of-mind returns within 30 days.
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