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Narwal Freo X Ultra Robot Vacuum And Mop01 / 8
Overview

Narwal Freo X Ultra Robot Vacuum and Mop

Experience the ultimate clean with the Narwal Freo X Ultra Robot Vacuum and Mop. Boasting industry-leading 8200 Pa suction, this powerful robot tackles dirt and debris with ease. Its innovative all-in-one base automatically washes, dries, and cleans the mop, saving you time and effort. Say goodbye to hair and fur tangles with the zero-hair-tangling aerodynamic brush, and let intelligent carpet detection and DirtSense technology ensure spotless results every time.

Featuring tri-laser navigation and avoidance for precise cleaning and revolutionary self-empty 2.0 technology for up to 7 weeks of dust storage with self-contained dust compression, the Narwal Freo X Ultra redefines robotic cleaning.

Key Features:

  • 8200 Pa suction power—industry leading
  • Zero-hair tangling aerodynamic brush
  • Revolutionary self-empty 2.0 system
  • AI-powered DirtSense mopping technology
  • Tri-laser obstacle avoidance system
  • All-in-one self-cleaning base station

Specifications:

  • Collection Name: Narwal Freo X Ultra
  • Brand: Narwal
  • Country of Origin: China
  • Colour: White
  • Product Dimensions (With Packaging): W 465 x D 420 x H 653 mm
  • Product Weight (With Packaging): 17.7 kg
Specifications
  • Collection Name Narwal Freo X Ultra
  • Brand Narwal
  • Country of Origin China
  • Colour White
  • Product Dimensions (With Packaging) W 465 x D 420 x H 653 mm
  • Product Weight (With Packaging) 17.7 kg
Shipping & Returns

Shipping

Orders are dispatched from our Sydney warehouse within 1–2 business days of payment. Delivery times from Sydney:

  • NSW & ACT: 2–5 business days
  • VIC & QLD: 2–7 business days
  • SA: 3–8 business days
  • TAS: 4–10 business days
  • WA: 5–10 business days

Tracking is provided on dispatch. Remote postcodes may incur additional fees.

30-day change-of-mind returns

We offer a 30-day change-of-mind return on select unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return.

A restocking fee of 7–25% applies, plus return postage (unless approved otherwise). Customer-incurred postage costs are non-refundable without prior approval.

Faulty or damaged on arrival

If your product arrives faulty or damaged, contact our support team with your order number, photos/videos of the fault, and the original packaging. Do not return items without a return authorisation.

Warranty

12-month Australian warranty on this product unless noted otherwise. The warranty covers manufacturing defects under normal use.

The warranty does not cover:

  • Damage caused by misuse, incorrect installation, or modification.
  • Damage during delivery (claim under shipping policy instead).
  • Normal wear and tear.

To claim warranty: contact our support team with your order number, photos/videos of the fault, and a brief description. We will assess the claim and offer a replacement, repair, or refund as appropriate.

Narwal Freo X Ultra Robot Vacuum And Mop

BUILT TO LAST

Designed for Australian conditions

Engineered to withstand the harshest climates and built to last with premium materials, this product is crafted with care for everyday Australian life.

Narwal Freo X Ultra Robot Vacuum And Mop

AUTOMATION

Smart automation, set and forget

Time-saving design with intuitive controls. Set it once and let it work for you, freeing up your time for what matters most.

Narwal Freo X Ultra Robot Vacuum And Mop

AUSSIE SUPPORT

Backed by genuine Australian support

Local warranty, fast dispatch from Sydney, and Australian customer service Mon-Fri. We are a real business with real people, just a phone call away.

What customers say

Reviews

4.5
★★★★★
Based on 112 verified reviews
5★ 80
4★ 20
3★ 6
2★ 2
1★ 4
Write a review
Lucas C. Verified buyer · Wollongong

Genuinely happy with this freo x ultra robot vacuum and...

Bought the narwal freo x ultra robot vacuum and mop after comparing a few options. Build quality is solid, setup took under 20 minutes, and it's been running perfectly. Fast dispatch from Sydney — arrived in 16 days. Would recommend.

Max W. Verified buyer · Darwin

Exactly what I needed

This freo x ultra robot vacuum and... does what it promises. Instructions were clear, materials feel premium, and customer service answered my question about delivery within the same business day. Recommend for anyone considering it.

Ben N. Verified buyer · Sydney

Good freo x ultra robot vacuum and... — minor packaging issue

The freo x ultra robot vacuum and... itself is great. Packaging had a small dent on arrival but the item inside was fine. Took off one star for the box, not the product. Would still buy again.

Still curious

Frequently asked

How fast will I receive my order?

Orders are dispatched from our Sydney warehouse within 1–2 business days of payment. Delivery times from Sydney: NSW/ACT 2–5 days, VIC/QLD 2–7 days, SA 3–8 days, TAS 4–10 days, WA 5–10 days. Tracking is provided on dispatch.

Can I return this if I change my mind?

Yes — 30-day change-of-mind return on most unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return; a restocking fee 7–25% applies plus return postage.

What warranty comes with my purchase?

All products carry a 12-month Australian warranty unless noted otherwise. Warranty excludes misuse and delivery damage. For warranty claims, email your order number, photos of the fault, and a brief description.

Which payment methods can I use?

Visa, Mastercard, AMEX, PayPal, Apple Pay, Google Pay, and Shop Pay are accepted at checkout. All transactions are processed over a secure encrypted connection.

Is this product genuine and Australian-stocked?

Yes. Auzzi Store is a registered Australian business (ABN 79 670 758 782). All products are stocked locally in our Sydney warehouse, backed by Australian warranty and Australian customer support.

How do I contact customer support?

Visit our Contact page and our customer support team will respond within one business day.

Why Aussies Shop With Auzzi

A registered Australian business with real local support, transparent pricing, and fair returns.

Australian Business
ABN 79 670 758 782. Registered in Australia.
Fast Australia-Wide Dispatch
Ships fast from our Sydney warehouse.
Secure SSL Checkout
Card, PayPal, Apple Pay, Google Pay accepted.
30-Day Returns
Change-of-mind returns within 30 days.

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