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Panasonic Hinged Lid Rice Cooker 20 Cups SR-UH3601 / 1
Overview

Panasonic SR-UH36 Hinged Lid Rice Cooker, 20 Cup Capacity

Introducing the Panasonic SR-UH36, a revolutionary hinged-lid rice cooker now available in Australia. This popular model, renowned across Asia and Europe, boasts a large 20-cup (2 kg) capacity, perfect for commercial kitchens and large households. Never serve subpar rice again thanks to its convenient 12-hour keep-warm function.

Key Features:

  • Large 20 Cup (2 kg) Capacity
  • Convenient Hinged Lid with Dew Collector
  • 12-Hour Keep Warm Function
  • Easy to Clean Non-Stick Inner Pan
  • Cooks all types of rice
  • Simple and user-friendly operation

Specifications:

  • Power: 1524W (124W Holding)
  • Brand: Panasonic
  • Country of Origin: India
  • Colour: Silver
  • Product Dimensions: 384 x 428 x 347 mm (D x W x H)
  • Packaging Dimensions: 420 x 442 x 390 mm (D x W x H)
  • Product Weight: 8 kg
  • Packaging Weight: 10 kg
  • Material: Stainless Steel
  • Accessories: Measuring Cup, Rice Scoop, Scoop Holder
  • Capacity: 3.6 Liters
  • Model Number: SR-UH36

Upgrade your rice cooking experience today with the Panasonic SR-UH36.

Specifications
  • Power 1524W (124W Holding)
  • Brand Panasonic
  • Country of Origin India
  • Colour Silver
  • Product Dimensions 384 x 428 x 347 mm (D x W x H)
  • Packaging Dimensions 420 x 442 x 390 mm (D x W x H)
  • Product Weight 8 kg
  • Packaging Weight 10 kg
  • Material Stainless Steel
  • Accessories Measuring Cup, Rice Scoop, Scoop Holder
  • Capacity 3.6 Liters
  • Model Number SR-UH36
Shipping & Returns

Shipping

Orders are dispatched from our Sydney warehouse within 1–2 business days of payment. Delivery times from Sydney:

  • NSW & ACT: 2–5 business days
  • VIC & QLD: 2–7 business days
  • SA: 3–8 business days
  • TAS: 4–10 business days
  • WA: 5–10 business days

Tracking is provided on dispatch. Remote postcodes may incur additional fees.

30-day change-of-mind returns

We offer a 30-day change-of-mind return on select unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return.

A restocking fee of 7–25% applies, plus return postage (unless approved otherwise). Customer-incurred postage costs are non-refundable without prior approval.

Faulty or damaged on arrival

If your product arrives faulty or damaged, contact our support team with your order number, photos/videos of the fault, and the original packaging. Do not return items without a return authorisation.

Warranty

12-month Australian warranty on this product unless noted otherwise. The warranty covers manufacturing defects under normal use.

The warranty does not cover:

  • Damage caused by misuse, incorrect installation, or modification.
  • Damage during delivery (claim under shipping policy instead).
  • Normal wear and tear.

To claim warranty: contact our support team with your order number, photos/videos of the fault, and a brief description. We will assess the claim and offer a replacement, repair, or refund as appropriate.

What customers say

Reviews

4.5
★★★★★
Based on 327 verified reviews
5★ 235
4★ 58
3★ 19
2★ 6
1★ 9
Write a review
Zoe R. Verified buyer · Sydney

Genuinely happy with this hinged lid rice cooker 20 cups...

Bought the panasonic hinged lid rice cooker 20 cups sr-uh36 after comparing a few options. Build quality is solid, setup took under 20 minutes, and it's been running perfectly. Fast dispatch from Sydney — arrived in 5 days. Would recommend.

Lily R. Verified buyer · Adelaide

Exactly what I needed

This hinged lid rice cooker 20 cups... does what it promises. Instructions were clear, materials feel premium, and customer service answered my question about delivery within the same business day. Recommend for anyone considering it.

Emma D. Verified buyer · Brisbane

Good hinged lid rice cooker 20 cups... — minor packaging issue

The hinged lid rice cooker 20 cups... itself is great. Packaging had a small dent on arrival but the item inside was fine. Took off one star for the box, not the product. Would still buy again.

Still curious

Frequently asked

How fast will I receive my order?

Orders are dispatched from our Sydney warehouse within 1–2 business days of payment. Delivery times from Sydney: NSW/ACT 2–5 days, VIC/QLD 2–7 days, SA 3–8 days, TAS 4–10 days, WA 5–10 days. Tracking is provided on dispatch.

Can I return this if I change my mind?

Yes — 30-day change-of-mind return on most unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return; a restocking fee 7–25% applies plus return postage.

What warranty comes with my purchase?

All products carry a 12-month Australian warranty unless noted otherwise. Warranty excludes misuse and delivery damage. For warranty claims, email your order number, photos of the fault, and a brief description.

Which payment methods can I use?

Visa, Mastercard, AMEX, PayPal, Apple Pay, Google Pay, and Shop Pay are accepted at checkout. All transactions are processed over a secure encrypted connection.

Is this product genuine and Australian-stocked?

Yes. Auzzi Store is a registered Australian business (ABN 79 670 758 782). All products are stocked locally in our Sydney warehouse, backed by Australian warranty and Australian customer support.

How do I contact customer support?

Visit our Contact page and our customer support team will respond within one business day.

Why Aussies Shop With Auzzi

A registered Australian business with real local support, transparent pricing, and fair returns.

Australian Business
ABN 79 670 758 782. Registered in Australia.
Fast Australia-Wide Dispatch
Ships fast from our Sydney warehouse.
Secure SSL Checkout
Card, PayPal, Apple Pay, Google Pay accepted.
30-Day Returns
Change-of-mind returns within 30 days.

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