• Brand Ricardo
• Model Number 63405
• Colour Stainless Steel/Black
• Material Stainless Steel SUS430 Aluminium Alloy Plate Nylon Aluminium
• Capacity 8 Person
• Country of Origin China
• Product Dimensions Product: D 250 x W 510 x H 140 mm With Packaging: D 181 x W 550 x H 292 mm
• Product Weight Product: 5.08 kg With Packaging: 5.9 kg

Shipping

Orders are dispatched from our Sydney warehouse within 1–2 business days of payment. Delivery times from Sydney:

• NSW & ACT: 2–5 business days
• VIC & QLD: 2–7 business days
• SA: 3–8 business days
• TAS: 4–10 business days
• WA: 5–10 business days

Tracking is provided on dispatch. Remote postcodes may incur additional fees.

30-day change-of-mind returns

We offer a 30-day change-of-mind return on select unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return.

A restocking fee of 7–25% applies, plus return postage (unless approved otherwise). Customer-incurred postage costs are non-refundable without prior approval.

Faulty or damaged on arrival

If your product arrives faulty or damaged, contact our support team with your order number, photos/videos of the fault, and the original packaging. Do not return items without a return authorisation.

12-month Australian warranty on this product unless noted otherwise. The warranty covers manufacturing defects under normal use.

The warranty does not cover:

• Damage caused by misuse, incorrect installation, or modification.
• Damage during delivery (claim under shipping policy instead).
• Normal wear and tear.

To claim warranty: contact our support team with your order number, photos/videos of the fault, and a brief description. We will assess the claim and offer a replacement, repair, or refund as appropriate.