BUILT TO LAST
Designed for Australian conditions
Engineered to withstand the harshest climates and built to last with premium materials, this product is crafted with care for everyday Australian life.
01 / 14
Recline into effortless comfort with the Shangri-La™ Balos 4 Seater Sofa with Ottoman. With cloud-like comfort, timeless style and modular flexibility, it’s a piece that makes your space feel complete.
Cloud-like comfort
The Balos pairs high-density foam with a soft fibre wrap for deep, supportive comfort you can truly sink into, while reversible back cushions feature a plush feather-down feel on one side and a firmer, more supportive feel on the other, delivering comfort your way.
Flexible style for modern spaces
With its modular design and included ottoman, the Balos makes it easy to customise your layout. Rearrange the configuration to suit family gatherings, quiet nights in or changing room layouts, perfect for apartments, rentals and growing households.
Durable hardwood frame
Built on a kiln-dried hardwood frame, the Balos is made for real homes and real life. The robust construction resists warping, delivering long-lasting durability without compromising on comfort or style.
Long-lasting support
A sinuous spring suspension paired with drop-in coils provides balanced weight distribution and responsive support. This intelligent foundation enhances comfort while helping the sofa maintain its shape through years of use.
Specifications will vary by product. Please refer to the product description above or contact us before ordering if you need a specific measurement.
Orders are dispatched from our Sydney and Melbourne warehouses within 1–2 business days of payment. Delivery times from Sydney:
Tracking is provided on dispatch. Remote postcodes may incur additional fees.
We offer a 30-day change-of-mind return on select unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return.
A restocking fee of 7–25% applies, plus return postage (unless approved otherwise). Customer-incurred postage costs are non-refundable without prior approval.
If your product arrives faulty or damaged, contact our support team with your order number, photos/videos of the fault, and the original packaging. Do not return items without a return authorisation.
12-month Australian warranty on this product unless noted otherwise. The warranty covers manufacturing defects under normal use.
The warranty does not cover:
To claim warranty: contact our support team with your order number, photos/videos of the fault, and a brief description. We will assess the claim and offer a replacement, repair, or refund as appropriate.
Complete the set
Hand-picked add-ons from the same category — save when you bundle.
A registered Australian business with real local support, transparent pricing, and fair returns.