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Sony WF-1000XM5 Wireless Noise Cancelling Earbuds (Smoky Pink)01 / 5
Overview

The Sony WF-1000XM5 Wireless Noise Cancelling Earbuds incorporate state-of-the-art technology to provide top-tier sound quality and unrivalled noise-cancelling performance.

  • Multi-noise sensor technology
  • Detects speech vibrations to enhance clarity
  • 360° spatial sound personalizer
  • Wind noise reduction for clear communication
  • Seamless dual device pairing and switching
  • IPX4 water resistant for everyday use, don’t worry about sweat or splashes
  • Up to 24 hours of listening time

Multi Noise Sensor technology

Three microphones on each earbud, including dual feedback mics, improve low-frequency cancellation performance. This is Sony’s biggest ever step forward in noise cancelling, resulting in ambient sound captured even more accurately. So, you can enjoy the purest sounds.

Unbeatable noise cancellation

Exclusively developed by Sony, the Integrated Processor V2 unlocks the full potential of HD Noise Cancelling Processor QN2e. This unique combination of technology controls the 6 microphones, across both ears, to deliver unprecedented noise-cancelling quality that can be adapted to provide the best performance for your environment.

Enhanced noise isolation technology

Noise isolation earbud tips feature a unique polyurethane foam material which reduces noise in the high-frequency range. Soft and elastic, they maximise the contact area between the earbud tip and the ear canal, insulating your sound and reducing noise. It also improves adhesion to the ear canal for a more secure, stable fit.

Designed for less distortion

By combining HD Noise Cancelling Processor QN2e and Integrated Processor V2, the WF-1000XM5 incorporates precision 24-bit audio processing and high-performance analogue amplification. The result is low distortion and crystal-clear audio reproduction.

Revolutionary sound enhancement with AI

Using Edge-AI (Artificial Intelligence), DSEE Extreme™ upscales compressed digital music files in real-time, including those from popular streaming services. It dynamically recognises each song’s instrumentation, musical genre and individual elements and restores high-range sound lost in compression.

Immersive listening with head-tracking technology

Head tracking ensures a realistic and compelling listening experience by automatically adjusting sound fields to compensate for your head movement. Sounds are precisely aligned with your smartphone screen, even as you move, to completely involve you in your viewing by connecting to compatible smartphones/services.

Personal cinematic experience

Enjoy a thrilling Dolby Atmos experience and 360 Spatial Sound that adapts to your ears with BRAVIA XR and these earbuds using the WLA-NS7 wireless transmitter.

Crystal clear voice in any environment

Thanks to an AI-based noise reduction algorithm based on Deep Neural Network (DNN) processing and bone conduction sensors, your voice will come through clear and naturally, even in a noisy environment. And if you’re outdoors, the wind noise reduction structure will minimise any wind whooshes, so you always know you’ll be heard.

Elevate your gaming experience

Experience immersive sound in augmented reality games with the WF-1000XM5 Earbuds. When you engage in games like ‘Ingress’ with these earbuds, their sensor and spatial sound technologies, combined with head tracking, create an entirely new gaming dimension where sound aligns seamlessly with the on-screen action.

Enhanced audio experiences

Auto Play ensures that music and audio notifications are seamlessly delivered exactly when you require them. Your favourite tunes will grace your ears precisely when you slip on your earbuds or embark on a stroll. Meanwhile, audio notifications serve as timely reminders for all your essential appointments, allowing your phone to remain securely tucked away in your pocket.

Everything at your fingertips

Tap on the left earbud to change from Noise Cancelling to Ambient Sound, long tap for Quick Attention or double tap on the right to skip to the next track. You can even turn the volume up or down by tapping four or more times in a row.

Easy wireless charging with Qi technology

Qi technology provides a hassle-free wireless charging experience. With a Qi-enabled smartphone equipped with battery sharing functionality, you can conveniently charge your earbuds directly within their charging case.

Extended playtime and rapid recharge

You can enjoy up to 8 hours of charge on your earbuds and store another 16 hours in the case for a full 24 hours of listening every time you leave the house. And, for your convenience, a 3-minute quick charge will give you up to 60 minutes of play.

Specifications

    Specifications will vary by product. Please refer to the product description above or contact us before ordering if you need a specific measurement.

    Shipping & Returns

    Shipping

    Orders are dispatched from our Sydney and Melbourne warehouses within 1–2 business days of payment. Delivery times from Sydney:

    • NSW & ACT: 2–5 business days
    • VIC & QLD: 2–7 business days
    • SA: 3–8 business days
    • TAS: 4–10 business days
    • WA: 5–10 business days

    Tracking is provided on dispatch. Remote postcodes may incur additional fees.

    30-day change-of-mind returns

    We offer a 30-day change-of-mind return on select unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return.

    A restocking fee of 7–25% applies, plus return postage (unless approved otherwise). Customer-incurred postage costs are non-refundable without prior approval.

    Faulty or damaged on arrival

    If your product arrives faulty or damaged, contact our support team with your order number, photos/videos of the fault, and the original packaging. Do not return items without a return authorisation.

    Warranty

    12-month Australian warranty on this product unless noted otherwise. The warranty covers manufacturing defects under normal use.

    The warranty does not cover:

    • Damage caused by misuse, incorrect installation, or modification.
    • Damage during delivery (claim under shipping policy instead).
    • Normal wear and tear.

    To claim warranty: contact our support team with your order number, photos/videos of the fault, and a brief description. We will assess the claim and offer a replacement, repair, or refund as appropriate.

    BUILT TO LAST

    Designed for Australian conditions

    Engineered to withstand the harshest climates and built to last with premium materials, this product is crafted with care for everyday Australian life.

    AUTOMATION

    Smart automation, set and forget

    Time-saving design with intuitive controls. Set it once and let it work for you, freeing up your time for what matters most.

    AUSSIE SUPPORT

    Backed by genuine Australian support

    Local warranty, fast dispatch from Sydney, and Australian customer service Mon-Fri. We are a real business with real people, just a phone call away.

    What customers say

    Reviews

    4.5
    ★★★★★
    Based on 152 verified reviews
    5★ 109
    4★ 27
    3★ 9
    2★ 3
    1★ 4
    Write a review
    Noah W. Verified buyer · Gold Coast

    Genuinely happy with this wf-1000xm5 wireless noise cancelling earbuds, smoky...

    Bought the sony wf-1000xm5 wireless noise cancelling earbuds, smoky pink, 24h playtime, ipx4 after comparing a few options. Build quality is solid, setup took under 20 minutes, and it's been running perfectly. Fast dispatch from Sydney — arrived in 12 days. Would recommend.

    Max T. Verified buyer · Gold Coast

    Exactly what I needed

    This wf-1000xm5 wireless noise cancelling earbuds, smoky... does what it promises. Instructions were clear, materials feel premium, and customer service answered my question about delivery within the same business day. Recommend for anyone considering it.

    Daniel D. Verified buyer · Adelaide

    Good wf-1000xm5 wireless noise cancelling earbuds, smoky... — minor packaging issue

    The wf-1000xm5 wireless noise cancelling earbuds, smoky... itself is great. Packaging had a small dent on arrival but the item inside was fine. Took off one star for the box, not the product. Would still buy again.

    Still curious

    Frequently asked

    How fast will I receive my order?

    Orders are dispatched from our Sydney and Melbourne warehouses within 1–2 business days of payment. Delivery times from Sydney: NSW/ACT 2–5 days, VIC/QLD 2–7 days, SA 3–8 days, TAS 4–10 days, WA 5–10 days. Tracking is provided on dispatch.

    Can I return this if I change my mind?

    Yes — 30-day change-of-mind return on most unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return; a restocking fee 7–25% applies plus return postage.

    What warranty comes with my purchase?

    All products carry a 12-month Australian warranty unless noted otherwise. Warranty excludes misuse and delivery damage. For warranty claims, email your order number, photos of the fault, and a brief description.

    Which payment methods can I use?

    Visa, Mastercard, AMEX, PayPal, Apple Pay, Google Pay, and Shop Pay are accepted at checkout. All transactions are processed over a secure encrypted connection.

    Is this product genuine and Australian-stocked?

    Yes. Auzzi Store is a registered Australian business (ABN 79 670 758 782). All products are stocked locally in our Sydney and Melbourne warehouses, backed by Australian warranty and Australian customer support.

    How do I contact customer support?

    Visit our Contact page and our customer support team will respond within one business day.

    Why Aussies Shop With Auzzi

    A registered Australian business with real local support, transparent pricing, and fair returns.

    Australian Business
    ABN 79 670 758 782. Registered in Australia.
    Fast Australia-Wide Dispatch
    Ships fast from our Sydney + Melbourne warehouses.
    Secure SSL Checkout
    Card, PayPal, Apple Pay, Google Pay accepted.
    30-Day Returns
    Change-of-mind returns within 30 days.

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