BUILT TO LAST
Designed for Australian conditions
Engineered to withstand the harshest climates and built to last with premium materials, this product is crafted with care for everyday Australian life.
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Swann Buddy4K Video Doorbell offers crystal-clear 4K resolution with a 165° wide viewing angle. With True Detect motion sensing, night vision, two-way talk and flexible storage, it ensures smart, reliable security.
Crystal clear 4K video
Experience ultra HD 4K resolution with 4x digital zoom to capture faces, package labels and logos with sharp detail.
Smart AI visitor interaction
The SwannShield™ AI Voice Assistant greets visitors on your behalf, offering a natural and dynamic way to manage doorway interactions via the Swann Security app.
Wide-angle head-to-toe view
See everything at your doorstep with a 165° ultra-wide field of view and 1:1 aspect ratio, ensuring no detail is missed from head to toe.
Instant two-way communication
Use the built-in microphone and speaker to see, hear and speak with visitors in real time via the Swann Security app.
Advanced motion detection
True Detect™ sensors accurately detect heat and motion, reducing false alerts while ensuring prompt push notifications and video recordings.
Flexible power options
Operate completely wire-free with the rechargeable battery or connect to existing doorbell wiring. Built tough with an IP56 weatherproof rating.
Enhanced night vision
Powerful infrared night vision provides clear black-and-white footage up to (5m), ensuring security even in complete darkness.
Portable chime unit
Stay alert with a wireless chime featuring six selectable melodies. Mount it or move it around your home to ensure you never miss a visitor.
Specifications will vary by product. Please refer to the product description above or contact us before ordering if you need a specific measurement.
Orders are dispatched from our Sydney and Melbourne warehouses within 1–2 business days of payment. Delivery times from Sydney:
Tracking is provided on dispatch. Remote postcodes may incur additional fees.
We offer a 30-day change-of-mind return on select unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return.
A restocking fee of 7–25% applies, plus return postage (unless approved otherwise). Customer-incurred postage costs are non-refundable without prior approval.
If your product arrives faulty or damaged, contact our support team with your order number, photos/videos of the fault, and the original packaging. Do not return items without a return authorisation.
12-month Australian warranty on this product unless noted otherwise. The warranty covers manufacturing defects under normal use.
The warranty does not cover:
To claim warranty: contact our support team with your order number, photos/videos of the fault, and a brief description. We will assess the claim and offer a replacement, repair, or refund as appropriate.
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A registered Australian business with real local support, transparent pricing, and fair returns.