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Swann Buddy4K Video Doorbell with SwannShield AI Voice Assistant01 / 6
Overview

Swann Buddy4K Video Doorbell offers crystal-clear 4K resolution with a 165° wide viewing angle. With True Detect motion sensing, night vision, two-way talk and flexible storage, it ensures smart, reliable security.

  • Crystal clear 4K video. See every detail in full HD colour for enhanced security.
  • Powerful night vision. Capture clear footage up to 5m in complete darkness.
  • Ultra-wide view. 165° field of view with a 1:1 aspect ratio for full doorway coverage.
  • Easy installation. Set up wirelessly in minutes or use existing doorbell wiring.
  • Smart motion detection. True Detect™ senses heat and motion for accurate alerts.
  • Free storage included. 32GB MicroSD card and 24-hour rolling cloud backup.
  • 2-way communication. Talk to guests or deter intruders with built-in audio.
  • AI-powered assistant. SwannShield™ greets visitors with natural voice responses.

Crystal clear 4K video

Experience ultra HD 4K resolution with 4x digital zoom to capture faces, package labels and logos with sharp detail.

Smart AI visitor interaction

The SwannShield™ AI Voice Assistant greets visitors on your behalf, offering a natural and dynamic way to manage doorway interactions via the Swann Security app.

Wide-angle head-to-toe view

See everything at your doorstep with a 165° ultra-wide field of view and 1:1 aspect ratio, ensuring no detail is missed from head to toe.

Instant two-way communication

Use the built-in microphone and speaker to see, hear and speak with visitors in real time via the Swann Security app.

Advanced motion detection

True Detect™ sensors accurately detect heat and motion, reducing false alerts while ensuring prompt push notifications and video recordings.

Flexible power options

Operate completely wire-free with the rechargeable battery or connect to existing doorbell wiring. Built tough with an IP56 weatherproof rating.

Enhanced night vision

Powerful infrared night vision provides clear black-and-white footage up to (5m), ensuring security even in complete darkness.

Portable chime unit

Stay alert with a wireless chime featuring six selectable melodies. Mount it or move it around your home to ensure you never miss a visitor.

Specifications

    Specifications will vary by product. Please refer to the product description above or contact us before ordering if you need a specific measurement.

    Shipping & Returns

    Shipping

    Orders are dispatched from our Sydney and Melbourne warehouses within 1–2 business days of payment. Delivery times from Sydney:

    • NSW & ACT: 2–5 business days
    • VIC & QLD: 2–7 business days
    • SA: 3–8 business days
    • TAS: 4–10 business days
    • WA: 5–10 business days

    Tracking is provided on dispatch. Remote postcodes may incur additional fees.

    30-day change-of-mind returns

    We offer a 30-day change-of-mind return on select unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return.

    A restocking fee of 7–25% applies, plus return postage (unless approved otherwise). Customer-incurred postage costs are non-refundable without prior approval.

    Faulty or damaged on arrival

    If your product arrives faulty or damaged, contact our support team with your order number, photos/videos of the fault, and the original packaging. Do not return items without a return authorisation.

    Warranty

    12-month Australian warranty on this product unless noted otherwise. The warranty covers manufacturing defects under normal use.

    The warranty does not cover:

    • Damage caused by misuse, incorrect installation, or modification.
    • Damage during delivery (claim under shipping policy instead).
    • Normal wear and tear.

    To claim warranty: contact our support team with your order number, photos/videos of the fault, and a brief description. We will assess the claim and offer a replacement, repair, or refund as appropriate.

    BUILT TO LAST

    Designed for Australian conditions

    Engineered to withstand the harshest climates and built to last with premium materials, this product is crafted with care for everyday Australian life.

    AUTOMATION

    Smart automation, set and forget

    Time-saving design with intuitive controls. Set it once and let it work for you, freeing up your time for what matters most.

    AUSSIE SUPPORT

    Backed by genuine Australian support

    Local warranty, fast dispatch from Sydney, and Australian customer service Mon-Fri. We are a real business with real people, just a phone call away.

    What customers say

    Reviews

    4.5
    ★★★★★
    Based on 79 verified reviews
    5★ 56
    4★ 14
    3★ 4
    2★ 1
    1★ 4
    Write a review
    Sarah H. Verified buyer · Sydney

    Genuinely happy with this buddy4k video doorbell with shield ai...

    Bought the swann buddy4k video doorbell with swannshield ai voice assistant after comparing a few options. Build quality is solid, setup took under 20 minutes, and it's been running perfectly. Fast dispatch from Sydney — arrived in 11 days. Would recommend.

    Sam G. Verified buyer · Sydney

    Exactly what I needed

    This buddy4k video doorbell with shield ai... does what it promises. Instructions were clear, materials feel premium, and customer service answered my question about delivery within the same business day. Recommend for anyone considering it.

    Zoe H. Verified buyer · Geelong

    Good buddy4k video doorbell with shield ai... — minor packaging issue

    The buddy4k video doorbell with shield ai... itself is great. Packaging had a small dent on arrival but the item inside was fine. Took off one star for the box, not the product. Would still buy again.

    Still curious

    Frequently asked

    How fast will I receive my order?

    Orders are dispatched from our Sydney and Melbourne warehouses within 1–2 business days of payment. Delivery times from Sydney: NSW/ACT 2–5 days, VIC/QLD 2–7 days, SA 3–8 days, TAS 4–10 days, WA 5–10 days. Tracking is provided on dispatch.

    Can I return this if I change my mind?

    Yes — 30-day change-of-mind return on most unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return; a restocking fee 7–25% applies plus return postage.

    What warranty comes with my purchase?

    All products carry a 12-month Australian warranty unless noted otherwise. Warranty excludes misuse and delivery damage. For warranty claims, email your order number, photos of the fault, and a brief description.

    Which payment methods can I use?

    Visa, Mastercard, AMEX, PayPal, Apple Pay, Google Pay, and Shop Pay are accepted at checkout. All transactions are processed over a secure encrypted connection.

    Is this product genuine and Australian-stocked?

    Yes. Auzzi Store is a registered Australian business (ABN 79 670 758 782). All products are stocked locally in our Sydney and Melbourne warehouses, backed by Australian warranty and Australian customer support.

    How do I contact customer support?

    Visit our Contact page and our customer support team will respond within one business day.

    Why Aussies Shop With Auzzi

    A registered Australian business with real local support, transparent pricing, and fair returns.

    Australian Business
    ABN 79 670 758 782. Registered in Australia.
    Fast Australia-Wide Dispatch
    Ships fast from our Sydney + Melbourne warehouses.
    Secure SSL Checkout
    Card, PayPal, Apple Pay, Google Pay accepted.
    30-Day Returns
    Change-of-mind returns within 30 days.

    🎄 Happy Holidays from Auzzi Store! Enjoy unbeatable deals this Christmas season! 🎁