BUILT TO LAST
Designed for Australian conditions
Engineered to withstand the harshest climates and built to last with premium materials, this product is crafted with care for everyday Australian life.
01 / 5
Tuli's Heel Cups provide immediate heel pain relief by cushioning the area of pain and elevating the heel bone. The cushion and elevation you get when you use Tulis Heel Cups takes the pressure off your Achilles tendon and allows you to regain your flexibility.
For sizing, refer to the size guide image OR use the following guide to choose between the REGULAR or LARGE heel cup size.
What do the numbers on the bottom of the Tuli's Heel Cups mean? The numbers on the bottom of our heel cups are associated with the manufacturing process and have nothing to do with size.
INSTRUCTIONS FOR USE
What is the difference between the Tuli's Heavy Duty Heel Cups and Tuli's Classic Heel Cups?
How can I clean my Heel Cups? Tuli's Heel cups may be hand washed with warm water and mild soap. Air dry.
Should the heel cup move in my shoe? No, if the heel cup moves in your shoe, either your shoe or the heel cup is the wrong size or the shoe may not be suitable for a heel cup.
Do I need to wear heel cups in both shoes? Yes, to ensure proper balance, always wear Tuli's heel cups in both shoes.
Specifications will vary by product. Please refer to the product description above or contact us before ordering if you need a specific measurement.
Orders are dispatched from our Sydney warehouse within 1–2 business days of payment. Delivery times from Sydney:
Tracking is provided on dispatch. Remote postcodes may incur additional fees.
We offer a 30-day change-of-mind return on select unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return.
A restocking fee of 7–25% applies, plus return postage (unless approved otherwise). Customer-incurred postage costs are non-refundable without prior approval.
If your product arrives faulty or damaged, contact our support team with your order number, photos/videos of the fault, and the original packaging. Do not return items without a return authorisation.
12-month Australian warranty on this product unless noted otherwise. The warranty covers manufacturing defects under normal use.
The warranty does not cover:
To claim warranty: contact our support team with your order number, photos/videos of the fault, and a brief description. We will assess the claim and offer a replacement, repair, or refund as appropriate.
Complete the set
Hand-picked add-ons from the same category — save when you bundle.
A registered Australian business with real local support, transparent pricing, and fair returns.