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Designed for Australian conditions
Engineered to withstand the harshest climates and built to last with premium materials, this product is crafted with care for everyday Australian life.
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Support your horse’s skin the natural way.
Formulated with Australian-grown hemp seed oil, beeswax, lemon myrtle, turmeric, and essential oils, Queensland Scratch is a gentle, plant-based balm crafted to care for sensitive, dry, or insect-prone equine skin.
Ideal for horses living in humid or tropical conditions, this naturally aromatic balm provides a clean, comfortable layer of support to keep your horse’s skin feeling soothed, moisturized, and protected throughout the day.
This product is not registered as a veterinary chemical product under the Agvet Code. It is supplied for general skin conditioning purposes only and should be used under veterinary guidance if symptoms persist. No therapeutic claims are made.
Specifications will vary by product. Please refer to the product description above or contact us before ordering if you need a specific measurement.
Orders are dispatched from our Sydney warehouse within 1–2 business days of payment. Delivery times from Sydney:
Tracking is provided on dispatch. Remote postcodes may incur additional fees.
We offer a 30-day change-of-mind return on select unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return.
A restocking fee of 7–25% applies, plus return postage (unless approved otherwise). Customer-incurred postage costs are non-refundable without prior approval.
If your product arrives faulty or damaged, contact our support team with your order number, photos/videos of the fault, and the original packaging. Do not return items without a return authorisation.
12-month Australian warranty on this product unless noted otherwise. The warranty covers manufacturing defects under normal use.
The warranty does not cover:
To claim warranty: contact our support team with your order number, photos/videos of the fault, and a brief description. We will assess the claim and offer a replacement, repair, or refund as appropriate.
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A registered Australian business with real local support, transparent pricing, and fair returns.