Narwal

Narwal Freo X Plus Robot Vacuum Cleaner and Mop

Regular price $722.00
Regular price $938.60 Sale price $722.00
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  • Autralian Stock & Warranty
  • 100% Satisfaction Guarantee
  • More than 40,000 Satisfied Customers
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The Narwal Freo X Plus Robot Vacuum and Mop Cleaner offers advanced cleaning with smart mapping, powerful suction, and efficient mopping. It's perfect for hassle-free floor care, providing a deep clean for your home in less time.

  • Advanced Tri-Laser technology. Detects and avoids obstacles for precise cleaning.
  • Matrix cleaning system. Creates optimised routes for deep carpet cleaning.
  • 9mm auto-lift mop. Protects rugs while mopping hard floors.
  • Powerful 7800pa suction. Captures over 99% of dust, dirt, and pet hair.
  • Hands-free control. Command cleaning via Siri and Alexa.
  • Smart no-go zones. Customisable barriers to restrict access.
  • 6N pressurised mopping. Scrubs away stubborn stains effectively.
  • EdgeSwing technology. Cleans edges, skirting boards, and corners.
  • 360° vision scanning. Plans efficient cleaning paths for full coverage.
  • Built-in child lock. Prevents accidental starts by pets and kids.

Powerful 7800pa suction for a deep clean

With ultra-level suction power, the Narwal Freo X Plus removes over 99% of particles from hard floors. Its powerful suction effortlessly eliminates pet hair, making it the ideal solution for pet owners looking for a spotless home.

 

Advanced anti-tangle brush

Designed with a conical shape and 50° bristles, this innovative brush prevents hair from wrapping around the roller. The floating end directs loose strands aerodynamically into the dustbin, reducing maintenance and ensuring uninterrupted cleaning performance. Ideal for homes with pets and long hair, it keeps your vacuum running efficiently.

 

Advanced matrix cleaning technology

The Narwal Freo X Plus uses advanced matrix cleaning performance to create precise cleaning paths, ensuring thorough carpet cleaning. It automatically lifts the mop by 9mm to protect rugs from getting wet while cleaning.

 

Tri-laser obstacle detection technology

The Narwal Freo X Plus features dual side and front sensors with Tri-Laser technology. These sensors detect and effortlessly avoid smaller obstacles, ensuring a smooth and efficient cleaning experience.

 

Optimised cleaning path

With 360° scanning vision, the Narwal Freo X Plus calculates and executes the most efficient cleaning route, ensuring a thorough and well-planned cleaning session throughout your home.

 

Smart no-go zones

Easily set virtual boundaries to prevent the Narwal Freo X Plus from entering specific areas of your home. Whether pet spaces, children play areas, or delicate furniture zones, you have full control over where it is cleaned. This feature ensures efficient and hassle-free cleaning while protecting your valuables.

 

Powerful stain removal

The 6N pressurised mopping system applies consistent force to break down and lift stubborn stains effortlessly. Whether it's dried spills, dirt, or grime, this advanced technology ensures a deep and thorough clean.

 

EdgeSwing for precision cleaning

EdgeSwing technology ensures accurate edge cleaning, eliminating the need for manual touch-ups on skirting boards, tables and corners just set it and let the robot do the work.

 

Long-lasting battery

With an ultra-large battery capacity, the Narwal Freo X Plus delivers up to 254 minutes of continuous cleaning on a single charge. When the battery runs low, it automatically returns to the dock for a quick recharge and resumes cleaning exactly where it left off, ensuring efficient and uninterrupted performance.

 

At Auzzi Store, we stand by our commitment to quality and service, offering a 12-month warranty on all products unless otherwise noted, with some items featuring extended warranties as specified in their listings. This warranty excludes damages from misuse or delivery.

For warranty claims or issues with faulty/damaged items received during transit, please email us your order number, photos/videos of the fault (and original packaging if applicable), and any missing parts circled in the manual.

We’ll assess each case individually to determine whether to send replacements, issue a refund, or replace the product. Do not return items unless we provide a return authorisation, and note that customer-incurred postage costs are non-refundable without approval.

Change of Mind and Missing Parts

We offer a 14-day change of mind refund on select unopened products in original packaging (excluding health/safety items or bulk purchases).

Email us within 14 days of delivery with photos/videos and your reason for return, but don’t ship it back without our guidance.

Refunds deduct a 7-25% restocking fee and return postage (if applicable), with return-to-sender refunds processed after warehouse receipt.

For missing or damaged parts within the 12-month warranty, email us your order number, manual with issues marked, photos/videos, and a brief explanation.

We’ll decide on replacement parts, refunds, or product replacement, providing a return label if needed, no returns without our instruction, and postage costs are only refunded with approval.

Shipping Guide - Seamless Delivery of Your Orders

Orders are generally shipped from our distribution center in Melbourne within the 1 to 2 working days after full payment has been received. Auzzi Store collaborates with leading courier partners, including Australia Post, Aramex, Allied Express, Toll, and Hunter Express, to ensure efficient and cost-effective deliveries. Estimated delivery times vary by location, ranging from 3-5 working days in VIC to 7-10 working days for QLD, NT, WA, and TAS.

In some cases, parcels may be returned to us due to inaccurate addresses, unsuccessful delivery attempts, or refusal by the recipient. If a parcel is returned, our customer service team will contact you to arrange re-delivery, which may incur additional costs. For failed deliveries via Australia Post, a collection notice will be left in your mailbox, while Aramex and Allied Express will schedule deliveries in advance. To prevent rejected shipments, please ensure gift recipients are aware of their package arrival. Additionally, certain remote postcodes may not be serviceable, and extra shipping fees may apply. If your item has not arrived within ten business days, please contact our support team for assistance. While we cannot guarantee specific delivery dates, we will communicate any unforeseen delays and offer solutions, such as replacements or refunds, if necessary.

To maintain an efficient dispatch process, self-pickup and third-party courier arrangements are not available at our warehouse. In the event of significant delivery delays, we will initiate an enquiry with our courier partners, which may take up to two business days. If no resolution is provided within that timeframe, we will offer alternative options, including refunds or replacements.

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