BUILT TO LAST
Designed for Australian conditions
Engineered to withstand the harshest climates and built to last with premium materials, this product is crafted with care for everyday Australian life.
Order in the next 04h 23m for fast dispatch · Same-day from Sydney
40,000+ Australian customers · Australian-owned & operated
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Overview
The Narwal Freo X Ultra Robot Vacuum Cleaner and Mop offers powerful suction, intelligent navigation and automatic mop cleaning, delivering a hands-free, all-in-one floor cleaning solution for busy homes.
- 8200Pa strong suction. Removes dust and debris from floors and carpets effectively.
- Zero-tangle brush. Certified to remove 99% of pet hair without tangling.
- Automated mop lifting. Raise mop pads 12mm to avoid carpets while cleaning.
- DirtSense technology. Monitors floor cleanliness and re-cleans stubborn stains automatically.
- EdgeSwing™ cleaning. Cleans edges and corners precisely without manual touch-ups.
- 7 Weeks of dust storage. Compresses dirt with HEPA bags for long, odour-free storage.
- LiDAR 4.0 navigation. Creates optimised cleaning paths with 360° scanning.
- Smart no-go zones. Easily set restricted areas to avoid specific spaces or obstacles.
- Voice assistant compatible. It supports Alexa, Google Assistant, and Siri for easy control.
- Child lock safety. Prevents accidental activation by children or pets.
Powerful 8200Pa suction
Removes up to 99% of dust and debris from hard floors, carpets and rugs with high-performance suction power.
Certified zero-tangle design
Perfect for pet owners, it’s SGS and TÜV certified for 0% hair tangling and removes up to 99% of pet hair – even from carpets.
Innovative roller brush structure
A conical design with 50° bristles guides hair toward the floating end for effortless, aerodynamic transfer into the dustbin.
Matrix-pattern deep cleaning
Moves in a precise criss-cross pattern to lift embedded dirt and dust from all angles, ensuring deep and complete cleaning across carpets and rugs.
Automatic mop lifting
Elevates mop pads by 12mm to avoid touching carpets during vacuuming, ensuring a seamless transition between hard floors and carpets.
DirtSense™ technology
Continuously monitors the clarity of wastewater to assess floor cleanliness and ensures a spotless finish by automatically initiating additional cleaning cycles when needed.
Advanced dirt detection system
Intelligent sensors analyse colour and particle content in wastewater to adjust cleaning precision automatically.
EdgeSwing™ precision edge cleaning
Effectively targets skirting boards, furniture edges and tight corners, eliminating the need for manual follow-up cleaning.
Smart dust management
Innovative self-compression technology expands internal dust storage, while the HEPA disposable bag and auto-drying system ensure hygiene and eliminate odours.
Millimetre-level obstacle avoidance
Tri-laser sensors precisely detect and steer clear of small or flat objects, ensuring uninterrupted and safe navigation across your home.
LiDAR 4.0 Smart Navigation
Performs full 360° scans to map your space accurately and plan the most efficient cleaning routes for comprehensive coverage.
Multi-floor and 3D mapping
Freo X Ultra generates detailed 3D maps for up to four floors, allowing a single robot to efficiently clean your entire home without the need for multiple devices.
Hands-free voice control
Start, stop or direct cleaning to specific rooms using voice commands through Alexa, Google Assistant or Siri for hands-free convenience.
Specifications
Specifications will vary by product. Please refer to the product description above or contact us before ordering if you need a specific measurement.
Shipping & Returns
Shipping
Orders are dispatched from our Sydney warehouse within 1–2 business days of payment. Delivery times from Sydney:
- NSW & ACT: 2–5 business days
- VIC & QLD: 2–7 business days
- SA: 3–8 business days
- TAS: 4–10 business days
- WA: 5–10 business days
Tracking is provided on dispatch. Remote postcodes may incur additional fees.
30-day change-of-mind returns
We offer a 30-day change-of-mind return on select unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return.
A restocking fee of 7–25% applies, plus return postage (unless approved otherwise). Customer-incurred postage costs are non-refundable without prior approval.
Faulty or damaged on arrival
If your product arrives faulty or damaged, contact our support team with your order number, photos/videos of the fault, and the original packaging. Do not return items without a return authorisation.
Warranty
12-month Australian warranty on this product unless noted otherwise. The warranty covers manufacturing defects under normal use.
The warranty does not cover:
- Damage caused by misuse, incorrect installation, or modification.
- Damage during delivery (claim under shipping policy instead).
- Normal wear and tear.
To claim warranty: contact our support team with your order number, photos/videos of the fault, and a brief description. We will assess the claim and offer a replacement, repair, or refund as appropriate.
AUTOMATION
Smart automation, set and forget
Time-saving design with intuitive controls. Set it once and let it work for you, freeing up your time for what matters most.
AUSSIE SUPPORT
Backed by genuine Australian support
Local warranty, fast dispatch from Sydney, and Australian customer service Mon-Fri. We are a real business with real people, just a phone call away.
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Total price
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Why Aussies Shop With Auzzi
A registered Australian business with real local support, transparent pricing, and fair returns.
Australian Business
ABN 79 670 758 782. Registered in Australia.
Fast Australia-Wide Dispatch
Ships fast from our Sydney warehouse.
Secure SSL Checkout
Card, PayPal, Apple Pay, Google Pay accepted.
30-Day Returns
Change-of-mind returns within 30 days.