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Sony WH-1000XM5 Wireless Noise Cancelling Headphones  - Black 01 / 5
Overview

The Sony WH-1000XM5 Wireless Noise Cancelling Headphones provide a truly remarkable listening experience by providing top-of-the-line noise cancelling technology and superlative sound.

  • Designed 30mm driver unit
  • Equipped with 4 beamforming microphones
  • Precise voice pickup technology
  • 360 ° reality audio
  • Noise reduction algorithm built with AI machine learning
  • Paired with 2 Bluetooth devices
  • Collapsable for easy storage
  • Up to 30 hours of battery life

Industry-leading noise cancellation

From aeroplane noise to people’s voices, the Sony WH-1000XM5 wireless headphones keep out more high- and mid-frequency sounds than ever with noise cancelling optimised based on your wearing conditions and environment.

Multi noise sensor technology

With 4 microphones on each earcup, ambient sound is captured even more accurately for a dramatic reduction in high-frequency noise, with noise-cancelling performance automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.

Specially designed 30mm driver unit

The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling, helping you enjoy your music without ambient noise with the carbon fibre composite material's lightweight and high rigidity dome and improving sound clarity, especially in high-frequency ranges.

Focused on your voice

Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice with the help of an algorithm built with AI learning. An improved signal-to-noise ratio enables them to catch every single word, even when there's a lot of noise around.

All-day comfort with a noiseless design

These lightweight headphones are beautifully finished in newly developed soft fit leather, which fits snugly around the head with less pressure on the ears while keeping out external sounds.

Automatically adjusts to whatever you do

Adaptive Sound Control is a smart function that senses where you are and what you're doing, then adjusts ambient sound settings for the ideal listening experience and tailors sound to suit your situation

For everyday convenience

As soon as you start a conversation, speak-to-chat automatically stops your music and lets in ambient sound, which is handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice.

Multipoint connection

These Bluetooth headphones can be paired with two Bluetooth devices at the same time, which lets you pair them with both a phone and laptop and lets you quickly switch your headphones to either of the two devices at the touch of a button.

Everything's at your fingertips

The WH-1000XM5 headphones feature intuitive touch control settings; for example, push the button on the left side to switch from noise-cancelling to ambient sound, or use the touch panel on the right side to play or pause music, skip tracks, change volume, and much more.

So immersive and so real

As real as if you are there at a live concert or with the artist recording in a studio, with 360° reality audio, music has never been so immersive and so real.

A collapsible case saves space

Carry your headphones effortlessly in the soft matching case. Take them out and the collapsible for easy storage in a bag.

All-day power and quick charging

With a huge 30 hours of battery life, you'll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours worth of charge after just 3 minutes of charging.

Specifications

    Specifications will vary by product. Please refer to the product description above or contact us before ordering if you need a specific measurement.

    Shipping & Returns

    Shipping

    Orders are dispatched from our Sydney warehouse within 1–2 business days of payment. Delivery times from Sydney:

    • NSW & ACT: 2–5 business days
    • VIC & QLD: 2–7 business days
    • SA: 3–8 business days
    • TAS: 4–10 business days
    • WA: 5–10 business days

    Tracking is provided on dispatch. Remote postcodes may incur additional fees.

    30-day change-of-mind returns

    We offer a 30-day change-of-mind return on select unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return.

    A restocking fee of 7–25% applies, plus return postage (unless approved otherwise). Customer-incurred postage costs are non-refundable without prior approval.

    Faulty or damaged on arrival

    If your product arrives faulty or damaged, contact our support team with your order number, photos/videos of the fault, and the original packaging. Do not return items without a return authorisation.

    Warranty

    12-month Australian warranty on this product unless noted otherwise. The warranty covers manufacturing defects under normal use.

    The warranty does not cover:

    • Damage caused by misuse, incorrect installation, or modification.
    • Damage during delivery (claim under shipping policy instead).
    • Normal wear and tear.

    To claim warranty: contact our support team with your order number, photos/videos of the fault, and a brief description. We will assess the claim and offer a replacement, repair, or refund as appropriate.

    Sony WH-1000XM5 Wireless Noise Cancelling Headphones Black

    BUILT TO LAST

    Designed for Australian conditions

    Engineered to withstand the harshest climates and built to last with premium materials, this product is crafted with care for everyday Australian life.

    Sony WH-1000XM5 Wireless Noise Cancelling Headphones Black

    AUTOMATION

    Smart automation, set and forget

    Time-saving design with intuitive controls. Set it once and let it work for you, freeing up your time for what matters most.

    Sony WH-1000XM5 Wireless Noise Cancelling Headphones Black

    AUSSIE SUPPORT

    Backed by genuine Australian support

    Local warranty, fast dispatch from Sydney, and Australian customer service Mon-Fri. We are a real business with real people, just a phone call away.

    What customers say

    Reviews

    4.5
    ★★★★★
    Based on 56 verified reviews
    5★ 40
    4★ 10
    3★ 3
    2★ 1
    1★ 2
    Write a review
    Noah W. Verified buyer · Gold Coast

    Genuinely happy with this wh-1000xm5 wireless noise cancelling headphones black

    Bought the sony wh-1000xm5 wireless noise cancelling headphones black after comparing a few options. Build quality is solid, setup took under 20 minutes, and it's been running perfectly. Fast dispatch from Sydney — arrived in 14 days. Would recommend.

    Ethan F. Verified buyer · Wollongong

    Exactly what I needed

    This wh-1000xm5 wireless noise cancelling headphones black does what it promises. Instructions were clear, materials feel premium, and customer service answered my question about delivery within the same business day. Recommend for anyone considering it.

    Noah K. Verified buyer · Geelong

    Good wh-1000xm5 wireless noise cancelling headphones black — minor packaging issue

    The wh-1000xm5 wireless noise cancelling headphones black itself is great. Packaging had a small dent on arrival but the item inside was fine. Took off one star for the box, not the product. Would still buy again.

    Still curious

    Frequently asked

    How fast will I receive my order?

    Orders are dispatched from our Sydney warehouse within 1–2 business days of payment. Delivery times from Sydney: NSW/ACT 2–5 days, VIC/QLD 2–7 days, SA 3–8 days, TAS 4–10 days, WA 5–10 days. Tracking is provided on dispatch.

    Can I return this if I change my mind?

    Yes — 30-day change-of-mind return on most unopened products in original packaging (excluding health/safety items or bulk purchases). Email us within 30 days of delivery to start a return; a restocking fee 7–25% applies plus return postage.

    What warranty comes with my purchase?

    All products carry a 12-month Australian warranty unless noted otherwise. Warranty excludes misuse and delivery damage. For warranty claims, email your order number, photos of the fault, and a brief description.

    Which payment methods can I use?

    Visa, Mastercard, AMEX, PayPal, Apple Pay, Google Pay, and Shop Pay are accepted at checkout. All transactions are processed over a secure encrypted connection.

    Is this product genuine and Australian-stocked?

    Yes. Auzzi Store is a registered Australian business (ABN 79 670 758 782). All products are stocked locally in our Sydney warehouse, backed by Australian warranty and Australian customer support.

    How do I contact customer support?

    Visit our Contact page and our customer support team will respond within one business day.

    Why Aussies Shop With Auzzi

    A registered Australian business with real local support, transparent pricing, and fair returns.

    Australian Business
    ABN 79 670 758 782. Registered in Australia.
    Fast Australia-Wide Dispatch
    Ships fast from our Sydney warehouse.
    Secure SSL Checkout
    Card, PayPal, Apple Pay, Google Pay accepted.
    30-Day Returns
    Change-of-mind returns within 30 days.

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