Sony

Sony WH-1000XM5 Wireless Noise Cancelling Headphones Black

Regular price $661.20
Regular price $859.56 Sale price $661.20
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The Sony WH-1000XM5 Wireless Noise Cancelling Headphones provide a truly remarkable listening experience by providing top-of-the-line noise cancelling technology and superlative sound.

  • Designed 30mm driver unit
  • Equipped with 4 beamforming microphones
  • Precise voice pickup technology
  • 360 ° reality audio
  • Noise reduction algorithm built with AI machine learning
  • Paired with 2 Bluetooth devices
  • Collapsable for easy storage
  • Up to 30 hours of battery life

Industry-leading noise cancellation

From aeroplane noise to people’s voices, the Sony WH-1000XM5 wireless headphones keep out more high and mid-frequency sounds than ever with noise cancelling optimised based on your wearing conditions and environment.

Multi noise sensor technology

With 4 microphones on each earcup, ambient sound is captured even more accurately for a dramatic reduction in high-frequency noise, with noise cancelling performance automatically optimised based on wearing conditions and external environmental factors such as atmospheric pressure.

Specially designed 30mm driver unit

The specially designed 30mm driver unit featuring a soft edge enhances noise cancelling, helping you enjoy your music without ambient noise with the carbon fibre composite material's lightweight and high rigidity dome and improving sound clarity, especially in high-frequency ranges.

Focused on your voice

Equipped with four beamforming microphones, these headphones are calibrated to only pick up your voice with the help of an algorithm built with AI learning. An improved signal-to-noise ratio enables them to catch every single word, even when there's a lot of noise around.

All-day comfort with a noiseless design

These lightweight headphones are beautifully finished in newly developed “Soft fit leather” which fits snugly around the head with less pressure on the ears while keeping out external sounds.

Automatically adjusts to whatever you do

Adaptive Sound Control is a smart function that senses where you are and what you're doing, then adjusts ambient sound settings for the ideal listening experience and tailors sound to suit your situation

For everyday convenience

As soon as you start a conversation, speak-to-chat automatically stops your music and lets in ambient sound, which is handy if you want to keep your headphones on or talk hands-free. This smart feature uses microphones built into your headphones and advanced audio signal processing to recognise and react to your voice.

Multipoint connection

These Bluetooth headphones can be paired with two Bluetooth devices at the same time, which lets you pair them with both a phone and laptop and lets you quickly switch your headphones to either of the two devices at the touch of a button.

Everything's at your fingertips

The WH-1000XM5 headphones feature intuitive touch control settings; for example, push the button on the left side to switch from noise-canceling to ambient sound, or use the touch panel on the right side to play or pause music, skip tracks, change volume, and much more.

So immersive and so real

As real as if you are there at a live concert or with the artist recording in a studio, with 360° reality audio, music has never been so immersive and so real.

A collapsible case saves space

Carry your headphones effortlessly in the soft matching case. Take them out and the collapsible for easy storage in a bag.

All-day power and quick charging

With a huge 30 hours of battery life, you'll have enough power even for long trips. If you need to top up in a hurry, you can get 3 hours worth of charge after just 3 minutes of charging.

At Auzzi Store, we stand by our commitment to quality and service, offering a 12-month warranty on all products unless otherwise noted, with some items featuring extended warranties as specified in their listings. This warranty excludes damages from misuse or delivery.

For warranty claims or issues with faulty/damaged items received during transit, please email us your order number, photos/videos of the fault (and original packaging if applicable), and any missing parts circled in the manual.

We’ll assess each case individually to determine whether to send replacements, issue a refund, or replace the product. Do not return items unless we provide a return authorisation, and note that customer-incurred postage costs are non-refundable without approval.

Change of Mind and Missing Parts

We offer a 14-day change of mind refund on select unopened products in original packaging (excluding health/safety items or bulk purchases).

Email us within 14 days of delivery with photos/videos and your reason for return, but don’t ship it back without our guidance.

Refunds deduct a 7-25% restocking fee and return postage (if applicable), with return-to-sender refunds processed after warehouse receipt.

For missing or damaged parts within the 12-month warranty, email us your order number, manual with issues marked, photos/videos, and a brief explanation.

We’ll decide on replacement parts, refunds, or product replacement, providing a return label if needed, no returns without our instruction, and postage costs are only refunded with approval.

Shipping Guide - Seamless Delivery of Your Orders

Orders are generally shipped from our distribution center in Melbourne within the 1 to 2 working days after full payment has been received. Auzzi Store collaborates with leading courier partners, including Australia Post, Aramex, Allied Express, Toll, and Hunter Express, to ensure efficient and cost-effective deliveries. Estimated delivery times vary by location, ranging from 3-5 working days in VIC to 7-10 working days for QLD, NT, WA, and TAS.

In some cases, parcels may be returned to us due to inaccurate addresses, unsuccessful delivery attempts, or refusal by the recipient. If a parcel is returned, our customer service team will contact you to arrange re-delivery, which may incur additional costs. For failed deliveries via Australia Post, a collection notice will be left in your mailbox, while Aramex and Allied Express will schedule deliveries in advance. To prevent rejected shipments, please ensure gift recipients are aware of their package arrival. Additionally, certain remote postcodes may not be serviceable, and extra shipping fees may apply. If your item has not arrived within ten business days, please contact our support team for assistance. While we cannot guarantee specific delivery dates, we will communicate any unforeseen delays and offer solutions, such as replacements or refunds, if necessary.

To maintain an efficient dispatch process, self-pickup and third-party courier arrangements are not available at our warehouse. In the event of significant delivery delays, we will initiate an enquiry with our courier partners, which may take up to two business days. If no resolution is provided within that timeframe, we will offer alternative options, including refunds or replacements.

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